Note fondée sur 191 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mars 2024 sur Expedia
First, we were not supposed to stay here, we were send to this hotel at 11:30PM the night we arrived!
In the 3 days we stay there the maid came one's and she didn't clean anything, she just give us clean towels!
Commentaires de Gestion de l’hôtel
14 mars 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. I apologize for the inconvenience of not having your room serviced daily. I will address this immediately. Thank you,Roseanna
par un voyageur
Publié le 14 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par GM, Gestion de l’hôtel
Thank you for your Denise. I will be sure to share your rating with the rest of our EVEN Hotel Shenandoah-The Woodlands. We look forward to seeing you again. Thank you,Roseanna
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par GM, Gestion de l’hôtel
Thank you for your rating Ray. I am so glad to know your stay was enjoyable. Here at EVEN Hotel Shenandoah-The Woodlands we strive in making sure our guests have a great experience with us. Thank you,Roseanna
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par GM, Gestion de l’hôtel
Thank you for your rating Hoang. I am very pleased to know your stay with us was so great. Here at EVEN Hotel Shenandoah-The Woodlands, we strive to make sure our guests enjoy their stay. We'll see you again soon!Thank you,Roseanna
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 févr. 2024 par GM, Gestion de l’hôtel
Thank you Vera for giving us your rating. I'm pleased to know you enjoyed your stay with us at EVEN Hotel Shenandoah-The Woodlands. Thank you,Roseanna
par un voyageur
Publié le 12 févr. 2024 sur Expedia
I had stayed in this hotel many times, mostly on fridays . Yesterday (Saturday night) it was a normal night for me… but this morning (Sunday) they have like a church group right by my room… their music was so loud.. I couldn’t sleep at all! The front desk should’ve known is going to be that loud in the morning and let me know … I’m so disappointed!
Commentaires de Gestion de l’hôtel
20 févr. 2024 par GM, Gestion de l’hôtel
I am so sorry to hear that Gloria. I will be sure to let front desk know for future reference. Your stay and sleep is important to us. We hope to see you again soon, we'll make sure to inform you of any groups we may have in house. Thank you,Roseanna
par un voyageur
Lovely and comfortable
Publié le 28 janv. 2024 sur HotelsVery clean and nice king room. Comfortable bed and pillows. Helpful, friendly staff.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par GM, Gestion de l’hôtel
Thank you for your rating and feedback Kaye! Here at EVEN Hotel Shenandoah The Woodlands, we strive to provide the best experience for our guests. Your feedback helps us maintain our standards. I will be sure to share your comments with the rest of our staff. We'll see you again soon.Thank you,Roseanna
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par GM, Gestion de l’hôtel
Thank you for your rating Mariana. I am so please to know you enjoyed your stay with us here at EVEN Hotel Shenandoah The Woodlands. We look forward to seeing you again soon!Thank you,Roseanna
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Todo excelente
Commentaires de Gestion de l’hôtel
29 janv. 2024 par GM, Gestion de l’hôtel
Thank you for giving us your feedback Mariana! I am so pleased to hear that you enjoyed your stay with us. We'll see you again soon!Thank you,Roseanna
par un voyageur
Publié le 18 janv. 2024 sur Expedia
This place is great , I’m going back tonight
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Britney Moreno, AGM , Gestion de l’hôtel
Thank you for staying with us! We look forward to having you again. If you need anything let us know.
