Note fondée sur 209 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 sept. 2020 sur Hotels
par un voyageur
Great stay!
Publié le 15 mars 2020 sur HotelsReally great bar in this hotel with solid food and drink offerings. Hotel facilities could use an update but overall good experience and very comfortable bed. Shepherdstown is a great little town to visit!
Commentaires de Gestion de l’hôtel
21 avr. 2020 par Clarion Hotel, Gestion de l’hôtel
Thank you so much for your review! We hope to see you again soon!!
par un voyageur
Publié le 1 mars 2020 sur Hotels
Heater needs service
Commentaires de Gestion de l’hôtel
2 mars 2020 par Lisa W., Gestion de l’hôtel
Thank you for telling us about your stay. May I ask what room you were in so that we can address this issue? Thank you!
par un voyageur
Publié le 21 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
25 févr. 2020 par Lisa W., Gestion de l’hôtel
Thank you for taking the time to rate your recent stay at the Clarion Hotel. We hope to see you again soon.
par un voyageur
Publié le 17 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
18 févr. 2020 par Lisa W., Gestion de l’hôtel
Thank you for taking the time to rate your experience at the Clarion Hotel.
par un voyageur
Publié le 3 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
4 févr. 2020 par Lisa W., Gestion de l’hôtel
Thank you for taking the time to tell us about your recent stay. We hope to see you again.
par un voyageur
Publié le 5 janv. 2020 sur Hotels
I was very pleasant.
Commentaires de Gestion de l’hôtel
6 janv. 2020 par Lisa W., Gestion de l’hôtel
We are happy you enjoyed your stay!
par un voyageur
Good hotel and very good value!
Publié le 1 déc. 2019 sur HotelsCommentaires de Gestion de l’hôtel
3 déc. 2019 par Lisa W., Gestion de l’hôtel
Thank you for taking the time to tell us about your recent stay!
par un voyageur de Central VA
Publié le 30 nov. 2019 sur Expedia
I needed a room in Shepherdstown. This was the nicest hotel, but it is pretty worn. The rooms were clean and the staff was friendly, but the sheers were ripped to shreds. Yes, really completely ripped. Like there had been a cat in the room prior to our stay. I could not believe they'd put a customer in that room! Better to remove the sheers. The bathroom had seen far better days. The sink was terrible. It looked like someone had taken a hammer to it. Same with the electrical outlet; it was cracked in pieces and barely hanging to the wall. How much could that cost to replace? The bathtub grout could never get clean again. I didn't feel the place was dirty, and the painting in the room felt fresh, but the entire place felt dated and old.
Commentaires de Gestion de l’hôtel
3 déc. 2019 par Lisa W., Gestion de l’hôtel
On behalf of the entire management team, I apologize for the status of your room. I have been in touch with our housekeeping manager to ensure that something is done. I hope this doesn't deter you from staying with us in the future.
par un voyageur
Publié le 25 nov. 2019 sur Hotels
Everyone was cheerful, kind and considerate. Very helpful and friendly. I really felt at home.
Commentaires de Gestion de l’hôtel
26 nov. 2019 par Lisa W., Gestion de l’hôtel
Thank you for taking the time to tell us about your recent stay. We are so happy to hear that it felt like home! We hope to see you again!
