Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2022 sur Hotels
par un voyageur
Publié le 25 oct. 2021 sur Expedia
Old customer of this property
par un voyageur
Great for given price
Publié le 13 avr. 2021 sur HotelsFor given price, good. Also at reception got great help for print out.
par un voyageur
Publié le 14 févr. 2021 sur Expedia
Nothing is like the propriety restaurant is undér renuvation the dont have buffet breakfast
Commentaires de Gestion de l’hôtel
14 févr. 2021 par rajesh, Gestion de l’hôtel
Dear Sir, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologise for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.
par un voyageur
Publié le 7 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
8 déc. 2019 par Rajesh , Gestion de l’hôtel
Thanks
Kindly do visit us again
par un voyageur
Publié le 31 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2019 par Rajesh Pandey, Gestion de l’hôtel
Dear Sir/Mam, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologies for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.
par un voyageur de Navsari
Publié le 1 juill. 2019 sur Expedia
Eletrical fixser were broken fresh rooms not up to the mark water supply hot was irrelevant.
Commentaires de Gestion de l’hôtel
3 juill. 2019 par Rajesh Pandey, Gestion de l’hôtel
Dear Guest, Thank you for patronizing our hotel and taking out your valuable time to review us . We regret that you had to face inconvenience and discomfort during your stay here due to lapse on our part. We apologies for the same and ensure that your next stay will be comfortable. We will surely look into the matter and take stern action with the departments concerned. We would like to inform you that procedures and systems have been further streamlined and fine tuned so that our esteemed guests like you are not put to inconvenience and discomfort. Your valuable comments and feedback further encourage us to ensure that we provide a consistent level of product quality and service to all our valued guests like you. Look forward to having you with us again and serving you better in the near future.
par un voyageur de Bangalore, India
Lot of scope for improvement
Publié le 7 déc. 2017 sur ExpediaIt is ok, but was expecting a lot.
Few concerns:
- hot water only few hours in morning, that is not right I guess. We reached in the after about 3.30 or so, there was not hot water to have shower, had to wait for hr or two, they had to bring the water in buckets, this is not acceptable. I personally feel, each room should have a small water heater attached.
- Hotel is very good, cleanliness is pathetic.
- Wardrobe inside the room is too small, heck of it, it has been kept &
- Finally, restaurant, is not at all satisfactory, very few options especially for morning breakfast.
In-spite of all ods, the gentleman who is taking care of the hotel Mr Pandey is very courtesy, for him at-least, we need to compliment.
Commentaires de Gestion de l’hôtel
11 déc. 2017 par Rajesh Pandey, Gestion de l’hôtel
Dear Ganapati Bhat Sir, Thank you for sharing your experience with us. At the outset please accept my sincere apologies for the inconvenience caused to you during your stay with us. It is with concern that I have noted your feedback on your stay with us. I have personally briefed the concerned Department Heads to initiate corrective measures and I am sure you will find an improvement on your next visit with us. Please may I request you to treat this as an aberration as it has always been our earnest endeavour to provide our guests with the highest level of service. It is our utmost focus to provide our valued guests with personalized service that meets high standards of hospitality. A feedback such as yours helps us to continuously introspect and find solutions in order to constantly improve. My team and I sincerely request you not to hold the past experience against us and give us one single opportunity to showcase the quality of Hotel Ganpati Palace-Shirdi on your next visit to, I’ll be happy to personally ensure a top notch stay. Warm Regards, Rajesh Pandey
par un voyageur
Travelocity booking process was terrible.
Publié le 17 juill. 2017Travelocity sucks. And corners you with a hotel. You are stuck and have to suffer.
par Sanjay
Poorest service
Publié le 29 mai 2017 sur HotelsVery much poor service. Very slow service. Serve the tea in cracked cup. Don't follow the order properly. Free WiFi of no use as it's available only in the lobby and that's also always kept off as if it is an electricity and costing them......though told they used to keep the WiFi off.....you have to tell them to make it on. Very slow speed. Can't even download audio.....
