Note fondée sur 627 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Enjoyable stay in very pleasant surroundings ...
Publié le 12 juin 2023 sur HotelsCommentaires de Gestion de l’hôtel
12 juin 2023 par Albrighton Team, Gestion de l’hôtel
Dear Hugh, Thank you for your lovely review
par un voyageur
Publié le 23 déc. 2018 sur Hotels
Coupure de courant
Service très médiocre
Personnel incapable
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Karen,Thank you for the rating, we hope to have another opportunity to serve you at our hotel.Best wishesElena FentonOperations Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Didn’t feel like much of a spa. Hot tub was out of order and spa showers smelt bad and area felt dirty. Food took over 1.5 hour to arrive after ordering and wine after food. Food was very average, small portions of dry meat and cost £20 for a this. Staff were polite and apologised for the delay. Felt that the wine should have been taken off the bill as I’d mostly finished my food by the time it arrived. Prepare your expectations and don’t get excited about the “spa”.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Imogen,I am very disappointed to read your review, please accept our sincere apologies for the shortfall of service which you have encountered during your recent stay at our hotel.Please rest assured that each feedback is carefully analyzed and shared with the team members, ensuring that actions are taken to prevent similar situation occurring again.We do hope to have another opportunity to offer you better service, in the near future. Warm regardsElena FentonOperations Manager
par un voyageur
Anniversary night stay.
Publié le 3 mars 2024 sur HotelsLovely old Hall and beautiful surroundings. Building is old so can be bit dated when look closely but that's what u expect.
Drinks and food overpriced though.
Superior room was ok bit small though not a lot of space in the room tbh.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Luke,Thank you for your review, we do hope to have another opportunity to serve you in the near future. Warm regardsThe Team at Albrighton Hall Hotel and Spa
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Andy,Thank you for your rating, we are pleased to know that we have met your expectations and we hope to welcoming you back in the near future. Warm regardsElena FentonOperations Manager
par un voyageur
Bit withered
Publié le 26 févr. 2024 sur HotelsCommentaires de Gestion de l’hôtel
27 févr. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Anonymous,Thank you for your review we are sorry to not have met your expectations and hope to have another opportunity to show you our true colors perhaps during your next visit to Shropshire. Warm regards,Elena FentonOperations Manager
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Spa was lovely and easy to get into Shrewsbury
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Thank you for the review, we truly appreciate it and we hope to have another opportunity to welcome you back to our hotel in the near future.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
I spent a fabulous weekend, everything was wonderful, but the garden bewitched me!!
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Claudia,Thank you for the review, we truly appreciate it and we hope to have another opportunity to welcome you back to our hotel in the near future.
par un voyageur
Pleasant stay
Publié le 19 févr. 2024 sur HotelsLovely setting with friendly service. Rooms a little tired but not a major issue.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Elena Fenton, Operations Manager, Gestion de l’hôtel
Dear Richard,Thank you for your feedback, we truly hope to have another opportunity to serve you at our hotel.Warm regardsThe Albrighton Hall Hotel and Spa Team
