Avis Hotel Lumberjack

Dear guest,We appreciate you taking the time to leave valuable feedback! We are glad you have enjoyed your stay despite the lighting! We will be taking this into consideration! Kind regards

Dear Audrey,We appreciate you leaving us such a detailed and positive review from your recent stay at Hotel Lumberjack. We loved that you enjoyed our every amenity that we had to offer and that you got a chance to check out the Armory as well. They offer such a tasty cuisine and entertainment as well. We look forward to seeing you in the future!Thank you,FDA AC

Hello Matthew!Thank you for taking the time to send us your review. If you'd like to comment further or perhaps add any suggestions, please feel free to contact us at hello@hotellumberjack.com.Thank you and have a lovely evening!Kind regards,FDA - Hotel Lumberjack

Dear Smajo,Thank you for taking the time to share your feedback with us. We are thrilled to hear that everything was perfect during your recent stay at our hotel and that we have become your favorite place to stay. Your kind words about our staff, particularly the front desk team, are greatly appreciated.We look forward to welcoming you back on your next visit and ensuring that your stay with us is just as enjoyable as the last.Please do not hesitate to reach out to us if you have any further feedback or require any assistance. Thank you again for choosing our hotel.Warm regards,Lumberjack Team, FDA IM.

Dear Andrea, Thank you for the 10 star review !We appreciate you taking your time to leave your feedback. We hope to see you soon!Kind regards,FDA MR

Dear Thomas,Thank you for leaving a review! we are pleased you enjoyed your stay.We hope to see you again soon!Kind regards,FDA MR

Hello Francisco! Thank you for taking your time to leave your valuable feedback. We appreciate your 10 out of 10 star rating. We hope to see you the next time you're visiting the Sonora Area. Kind regards, FDA KB

Dear Marshall, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honesty and would like to address the points you have raised in your review.Firstly, we sincerely apologize for any inconvenience you experienced in finding our front desk. We understand that our front desk location may not have been apparent, and we apologize for any confusion caused. We will make sure to look into improving our signage and directions to ensure a smoother check-in process for all guests in the future.Regarding the behavior of our front desk staff member, we are deeply sorry for any impression of negligence or lack of professionalism. We have strict policies in place regarding phone usage during working hours, and we will investigate this issue further to ensure that it does not happen again. Please be assured that this incident is not indicative of our standard of service, and appropriate measures will be taken to address the matter internally.Moreover, we apologize for any inconvenience you faced in regard to the parking situation. Our hotel does provide parking for our guests; however, it seems that during your stay, the available space was not sufficient for the number of rooms we have. We apologize for any inconvenience caused in having to find alternative parking arrangements. We will make sure to assess and potentially expand our parking facilities to better accommodate our guests in the future.Once again, please accept our sincere apologies for the shortcomings you experienced during your stay. We appreciate your feedback as it provides us with valuable insights on areas that require improvement. We are committed to delivering exceptional service to all our guests, and we assure you that your concerns will be taken seriously.We genuinely hope that you will grant us another opportunity to serve you better in the future. Should you decide to visit us again, kindly reach out to our management team directly, and we will ensure that your stay meets your expectations.Thank you for your understanding and for bringing these matters to our attention.Warm regards,Hotel Lumberjack team.

Hello Amy,Thank you for leaving us a rating regarding your recent stay with us! We are happy to see that you had a satisfactory experience with us. We hope that if you come to the Sonora area again, that you will choose us again for your lodging needs.Best wishes.

Dear Mohammad, Thank you for trusting us and leaving your valuable feedback. We hope to see you the next time you're visiting the Sonora area!Kind regards,FDA MR