Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,3 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 23 juill. 2018 sur Expedia
Wish I could leave a review of the Villa separate from Ocean Village as a whole. The villa we stayed in was clean & had everything we needed. The owner was gracious enough to stop by, introduce himself and ask if we needed anything. I would give his Villa 5 stars. But the property as a whole, Ocean Village, was awful. We were there for a wedding. The guards gave us a hard time every time we left the property and wanted to return. Why they don't have parking passes or something like it, so the guards know you belong there, is crazy! We were not allowed (yes, you read that right, not allowed, to visit our friends in the next complex. We were told "This is not a hotel. We can't have anyone coming and going". It did not matter, we were all friends & family, staying there for the same reason. Then, the wedding was almost a disaster! The staff is unprepared and untrained. The wedding started 4 hours late. Yes, FOUR HOURS LATE! So many things to complain about: they lied to us about the tip being included on our bill at the restaurant, they did not tell the bride & groom the refrigerator was broken at the location where the open bar was supposed to be, the DJ was late (even though the wedding was supposed to start 4 hours before), guests had to move furniture & clean where the ceremony was supposed to be, etc. I could go on, but why?! DON'T STAY HERE!
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Long Island , NY

Not your typical vacation...

Publié le 7 juill. 2017 sur Expedia
Pour : Large rooms, loved the patio over the pool.
Emplacement : Great restaurant just beyond the gates on the main road, we went there four times....
It was a nice place, not resort-ish at all, which we like, more of a homey feel. Waterpark was a big hit with my kids, worth the extra money per day. Staff was super friendly. Would def recommend!
5 sur 5
par Eric de New York City

First time Villa renter

Publié le 26 avr. 2016 sur Hotels
Villa was amazing extremely clean, friendly owner, friendly staff ,security up the wazoo.. made you feel super safe. property was amazing so much so that I look into getting a condo there. definitely will have a return visit but more of a relaxation visit this time. Where I can enjoy the property and the grounds more