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The Star Hotel

Property class: 3
3-star hotel near Southampton Cruise Terminal

Choose dates to view prices

Photo gallery for The Star Hotel

A building with a sign reading "THE STAR HOTEL" and a star emblem above the entrance.
A hotel room with two beds, each with white bedding and patterned pillows. There is a nightstand with a lamp between the beds. The walls have a floral wallpaper design.
A building with a sign reading "THE STAR HOTEL".
A cozy living room with a fireplace, a Christmas tree, and a large mirror with 'NOEL' decorations.
A bar area with stools, a counter, and a television. There are wooden floors and a staircase in the background.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Small Double Room

A bouquet of flowers in a clear glass vase on a table.

Small Double Room

8.0 out of 10
Very good
(40 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A neatly made bed with white linens, a yellow pillow, and a folded towel on the bed. There is a white nightstand with a drawer and a lamp on it. The room has patterned wallpaper and a window with curtains.

Standard Single Room

7.0 out of 10
Good
(21 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, each with white bedding and a headboard. There is a nightstand between the beds with a lamp and a remote control on it. The walls have a patterned wallpaper.

Standard Twin Room

7.4 out of 10
Good
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A neatly made bed with a black and white patterned bedspread, two black pillows, and a polka-dotted pillow. A bedside lamp and a wooden nightstand with a vase of flowers are visible.

Standard Double Room

7.8 out of 10
Good
(35 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Double or Twin Room

A hotel room with two beds, each with a striped bedspread, a nightstand with a lamp, and a floral wallpaper pattern.

Family Double or Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a wardrobe, a bedside table, and a door leading to another room.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the area

Southampton

Southampton City Centre stay.A stay at this Southampton City Centre hotel places you steps from Tudor House and Garden and within a 5-minute walk of Titanic Honour & Glory Exhibition - Southampton. Medieval Merchant's House and Old City Walls are also within half a mile (1 km).

What's nearby

  • Tudor House and Garden - 3 min walk - 0.3 km
  • Old City Walls - 4 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Ottoman Kitchen - ‬1 min walk

About this property

The Star Hotel

3-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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ibis budget Southampton Centre
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3.7 out of 5, Good, 1,040 reviews
The price is CA $71
CA $85 total
includes taxes & fees
Aug 31 - Sep 1
ibis budget Southampton Centre

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

How close is The Star Hotel to the airport?

The Star Hotel is 4.9 mi (21-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Star Hotel?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at The Star Hotel on Aug 23, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Star Hotel have an airport shuttle?

Airport shuttle services are not available at The Star Hotel.

How close is The Star Hotel to the beach?

This hotel is 2.4 mi (10-min drive) from Weston Hard Woolston Beach and 6.3 mi (18-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does The Star Hotel offer free breakfast?

Free breakfast isn’t provided at The Star Hotel, but English breakfast is offered for a fee of GBP 9.95 for adults and GBP 5.95 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at The Star Hotel?

No, there is no casino at this hotel, but Genting Casino (9-min walk) and Grosvenor Casino (13-min walk) are nearby.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM.

Is there free parking at The Star Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 7.00 per day.

Does The Star Hotel have a pool?

The Star Hotel does not have a pool.

Does The Star Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Star Hotel have a spa?

There are no spa services available at this hotel.

How close is The Star Hotel to downtown Southampton?

The Star Hotel is 0.1 mi away from Southampton.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1009 reviews
Rating 8 - Good. 333 out of 1009 reviews
Rating 6 - Okay. 183 out of 1009 reviews
Rating 4 - Poor. 76 out of 1009 reviews
Rating 2 - Terrible. 63 out of 1009 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal hotel for a pre-cruise stay. A very old hotel with lots of little stairways, could do with a little bit of tlc but good location, clean, staff are lovely and breakfast was really good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food selection and quality very good. The staff was very polite, pleasant and eager to please. Thank you
Stayed 1 night in May 2026
Verified review

8/10 Good

Nipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Okay room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Guild Hall. Staff were very pleasant and helpful. It was a Friday and very noisy at night, probably ask for a room at rear next time.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in great location for cruise terminals but some are the rooms are quite a treck with heavy suitcases so not easy access may be ok for youngsters
Stayed 1 night in May 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and staff were very friendly and helpful. Nice breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Staff was excellent. Eager to assist and cheerful to boot!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff was great. Full English to start the day. Wifi good. Pub’s nearby
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were pleasant and helpful. The room was clean and a good size. The breakfast was tasty and had a good variety of items in their buffet. The location of the hotel is perfect, being only a block away from Barsgate and central to everything in Southampton. We would definitely stay here agsin!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Missed the ice bucket, Kleenex and mini fridge in room. Loved the decor And character of the hotel. Great location although I don’t think I would be comfortable going out at night alone. Wonderful friendly staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Ebba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, noisy floors, one of the beds was too noisy to sleep in. No AC pretty warm during the night. Front desk was great and the adjacent bar great bar staff very friendly.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although we were shocked by the poor physical condition of our room (windows that were painted shut, yucky feeling carpet, and extremely low water pressure), the staff did comply with our request for a room on the top floor, which was large, private, and very quiet. Breakfast was excellent.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but were made most welcome by the friendly staff. Would return again.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Great central location and helpful staff. It's quite a tired looking hotel but still clean n tidy. My room was a single but a double comfy bed and nice bathroom. Breakfast was good value and very well done. No complaints.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived by train so no parking. Check in was efficient. Staff were knowledgeable n friendly. Breakfast was very tasty. Overall it was good value, thanks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

hugo

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a tiny room for one night. The hotel is good, actually the breakfast and staff are very good. Well located, with a parking lot in the back. Lots of restaurants and bars around.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came back to The Star as we stayed here 18 months ago. You simply can’t beat their location. Pubs, restaurants, shopping, old Southampton and its heritage building. And the history of the Titanic.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Reception staff were very lovely and helpful
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

terry

Breakfast was fresh, reception staff unfriendly
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Car park was poorly maintained
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Nicos

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are excellent throughout, breakfast was excellent however the acvommodation in general is run down and in need of decorating and repair. If only the owners put tbe same effort into the business as their staff do! I shall not be staying there again.
Wardrobe !😂
Neat cable trunking!! I dont think so.
Paint all over the towel rail
Visitors in the shower
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Sean

Liked: Cleanliness, staff & service
Disliked: Amenities
If all you need is a bed then it's decent
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great value.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, and tidy room.
Stayed 1 night in Dec 2025