Note fondée sur 710 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2013 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Hotels
Helpful and courteous staff!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Kimberly,We appreciate your kind words about our helpful and courteous staff; they strive to provide excellent service to all our guests. Thank you for taking the time to share your positive experience with us. Your feedback is valuable, and we hope to welcome you back for another enjoyable stay soon.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Hello Donald,We're thrilled to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay.
par un voyageur
A bit of a let down
Publié le 18 févr. 2024 sur HotelsStaff was wonderful and nice. Our room was right next to the ice machine. Running through the halls all hours of the night. The water pressure was not good and water never got hot. Air never seemed to turn off.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're delighted to hear you had a positive interaction with our staff! For any future stays, we recommend requesting a room further from the ice machine for a quieter experience. We'll ensure our maintenance team is made aware of the water pressure and temperature concerns you raised, and we appreciate your feedback on the air conditioning. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Heidi, We're sorry to hear that your experience fell below expectations. Please feel free to contact us with any specific feedback you have from your stay so we can address it accordingly.
par un voyageur de Virginia Beach
Publié le 10 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 janv. 2024 par Manager, Gestion de l’hôtel
Hello Ruben,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly so we may continue to improve our services. We look forward to welcoming you back in the future.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Nice. Clean hotel. Dining options nearby. Will stay here again
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Manager, Gestion de l’hôtel
Hello John,Thank you for choosing our hotel for your stay. We're glad to hear that you found our hotel to be nice and clean. We're also happy to hear that you enjoyed the dining options in the area. We hope to welcome you back for another great stay in the future.
par un voyageur
Publié le 23 déc. 2023 sur Expedia
Love the people that work there very polite and help you anytime😊
Commentaires de Gestion de l’hôtel
24 déc. 2023 par Manager, Gestion de l’hôtel
Hello Lissette,Thank you for your kind words! We are delighted to hear that you enjoyed the service provided by our team. It was our pleasure to assist you during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Manager, Gestion de l’hôtel
Hello Traci,Thank you for taking the time to provide us with your feedback. We appreciate your comments and apologize for any inconvenience you may have experienced during your stay. Your feedback is important to us and will be shared with our team for further review and improvement. If you have any further concerns, we recommend reaching out directly to our management team, who will be happy to assist you.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Overall excellent property. Staff was friendly and welcoming. Location is okay.
Commentaires de Gestion de l’hôtel
19 nov. 2023 par The Holiday Inn North West Team, Gestion de l’hôtel
Thank you Alan for choosing our location for your accommodation needs. We enjoyed having you and hope you will stay with us in the future when you are in the area. Our front desk staff go above and beyond to make everyone feel like they are at home and part of our family here at the hotel. We look froward to having you stay again.
