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Holiday Inn Express Hotel & Suites Jacksonville by IHG

2.5 star property
Hotel near Jacksonville Community Park in Jacksonville

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Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Place, Jacksonville Community Park
    ‪3 min drive‬
  • Place, Lake Jacksonville
    ‪4 min drive‬
  • Place, Illinois College
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Jacksonville

In Jacksonville .At this Jacksonville hotel, you'll be within 3 miles (5 km) of Jacksonville Community Park and 6 miles (10 km) of Illinois College. Governor Duncan Mansion and Future Champions Sport Complex are also within 6 miles (10 km).

What's nearby

  • Jacksonville Community Park - 3 min drive - 3.9 km
  • Small Eli Ferris Wheel - 4 min drive - 4.5 km
  • Lake Jacksonville - 4 min drive - 4.2 km
  • Prairie Land Heritage Museam - 5 min drive - 4.2 km
  • Illinois College - 7 min drive - 5.6 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 98 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Love's Travel Stop - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Circle K - ‬4 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Hotel near Jacksonville Community Park in Jacksonville
Holiday Inn Express Hotel & Suites Jacksonville by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Jacksonville by IHG also features multilingual staff, laundry facilities, and express check-in. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Jacksonville by IHG offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Sleep Inn & Suites South Jacksonville
Jacksonville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 654 reviews
The price is CA $121
CA $135 total
includes taxes & fees
May 3 - May 4
Sleep Inn & Suites South Jacksonville

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Jacksonville by IHG to the airport?

Holiday Inn Express Hotel & Suites Jacksonville by IHG is 80 mi (98-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Jacksonville by IHG on May 3, 2026 start from CA $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Jacksonville by IHG.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Jacksonville by IHG offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at Holiday Inn Express Hotel & Suites Jacksonville by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a pool?

Holiday Inn Express Hotel & Suites Jacksonville by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites Jacksonville by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Jacksonville by IHG to downtown Jacksonville?

Holiday Inn Express Hotel & Suites Jacksonville by IHG is 1.2 mi away from South Jacksonville.

Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 172 out of 454 reviews
Rating 8 - Good. 134 out of 454 reviews
Rating 6 - Okay. 71 out of 454 reviews
Rating 4 - Poor. 44 out of 454 reviews
Rating 2 - Terrible. 33 out of 454 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Christina

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we first arrived, the initial room provided had not been cleaned from prior guest. We were relocated to another room and staff apologized. Upon coming downstairs to get sheets for the hide a bed we realized that the pool was not functioning. This had not been communicated prior. The room's beds were not comfortable, the curtains torn, cracked mirror, and the grout in bathroom was in disrepair. Also, the elevator was a little sketchy. Sometimes the door would open repeatedly or would not close in an appropriate amount of time. The first morning we woke and the breakfast was not filled. When a staff member was asked to refill items he snapped at the entire room, syating there was not much time left anyway (there was an hour left). That night we returned to our hotel room and the card key no longer worked in the door. The room itself did not lock properly (this was not realized until checkout).
Stayed 2 nights in Dec 2025

6/10 Okay

mark

Liked: Staff & service
Disliked: Amenities
When we checked in the room that was given to us was messy, bed was not made the bathroom was messy
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Debora

Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room had stained carpet, broken and loose tiles in the bathroom and the heater for the room was so loud that we eventually unplugged it using a space heater for heat. The staff was polite but not really concerned with the heater issue. Breakfast was very good but the room conditions were surprisingly subpar for the Holiday Inn franchise.
Stayed 5 nights in Dec 2025

8/10 Good

A

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming upon arrival, my bed was super comfortable, and not a lot of noise considering the hotel was full. Breakfast was a highlight although the waffle machine was broken and generic cereal was used with name brand labels. Love the Dove products. Overall good experience and I would return.
Stayed 1 night in Dec 2025

6/10 Okay

Desi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall decent, bathroom tiles were cracking, but other than that everything was good.
Stayed 2 nights in Nov 2025

8/10 Good

Melvin

Stayed 1 night in Nov 2025

8/10 Good

Derek

Stayed 1 night in Nov 2025

4/10 Poor

Terrah

Floor tiles in bathroom weren’t even secure. You could pick them up. Elevator broken. Room would not cool down. We’ve stayed here before but don’t remember it being so run down.
Stayed 1 night in Nov 2025

8/10 Good

David P

Stayed 2 nights in Oct 2025

10/10 Excellent

Thad

Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

4/10 Poor

Cody

Disliked: Staff & service, property conditions & facilities
Bathroom floor was coming apart - almost stepped on a small piece of the floor that came out. Could’ve cut my foot. The shower wasn’t running right - the water would constantly start sputtering out of the shower head like a water sprinkler. Toilet wouldn’t flush well. AC/heating unit was way too loud - kept waking me throughout the night. The buttons on it wouldn’t work for me to adjust it. Housekeeping knocking on my door before it was even checkout time. Slept in some due to having a rough night from the overly loud AC/heating unit, but it still wasn’t 11am yet. Guy at the front desk when checking out seemed like he had a rough sleeping night too. The girl during check in in the evening was nice though - helped me out with connecting to the WiFi on my phone.
Stayed 1 night in Oct 2025

6/10 Okay

Edina

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Didnt make it to breakfast but could still obtain banana and yoghurt. This was super nice of them. Had kecard glutch but Chris the evening desk man literally ran upstairs after rescanning ours to check that it worked. Beds were very comfy. Wood surfaces were a little worn...a minor flaw.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Shout out to Destini. Hot breakfast had many choices although the pancake machine was broken. Room was very comfortable with air conditioner working well. Carpet was dated with a musty smell in the hallways. Was mopping up a carpet spill with a towel and there was a lot of hair on the towel. Quiet with no disturbances. Parking lot lit well. We were able to park close to the door we came out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2025

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late. The desk clerk was very nice. The breakfast offered hot choices. Very good. The pillows and bed were very comfy
Stayed 1 night in Sep 2025

10/10 Excellent

Corrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly and helpful throughout the day/night.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was clean and it was the perfect price for one night.
Stayed 1 night in Aug 2025