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"Couldn’t do veterans discount since I prepaid. Was also told they only gave it now if on government business. Phone didn’t work. Clerk forgot to writ ... " More

By a verified traveller on Mon 16 Sep 2019

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Hotel Description

Enjoy the free WiFi at this Springfield hotel

In Springfield

You'll find Washington Park Botanical Gardens and University of Illinois at Springfield within 3 miles (5 km) of this hotel. Adams Wildlife Sanctuary and Elijah Iles House are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-in, and conference space. There's a gym on site, and laundry facilities and free newspapers are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $147* Per night/room 10 Apr. - 11 Apr.

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Springfield, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Springfield, an IHG Hotel

Everyone (9) Couples (1) Family (1)
1 out of 5

Posted by on 3 Jul. 2023

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5 out of 5

Posted by on 10 Jun. 2023

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3 out of 5

Posted by on 19 Apr. 2023

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4 out of 5

Posted by on 6 Aug. 2021

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3 out of 5

Posted by on 11 Jul. 2021

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3 out of 5
Couldn’t do veterans discount since I prepaid. Was also told they only gave it now if on government business. Phone didn’t work. Clerk forgot to write down YFI password so had to make another trip to the lobby since the phone didn’t work. No pool at hotel. You could hear people ya liking in the hallway and 2 dogs that barked occasionally. Breakfast was great and the gal running it was terrific!

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Eli Spickard

Thank you for taking the time to share your experience. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on 31 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Eli Spickard

Thank you for staying with us! We hope to see you again soon

1 out of 5

Posted by on 3 Aug. 2019

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Comment from Hotel Management

12 Sep. 2019 by Eli Spickard

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Hotel was run down. Rooms seemed to be recently remodeled but still had a gross feeling to them.

Posted by on 21 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Stephen gm

Thank you for staying with us. our hotel always strives to be the best that we can be please come back and give us another opportunity to serve you with great service at a beautiful hotel Stephen GM

4 out of 5

Nice hotel, but beware of pool situation!

Pros: This hotel was clean, beautifully decorated, and had an excellent breakfast.
Cons: I may have just missed it in the description, but I wish I knew ahead of time about the pool situation.
This was a very nice hotel! It is super clean and appears to be new or newly renovated. The morning breakfast was excellent as well. However, if you are looking for a pool and hot tub, be advised that this hotel shares a pool with the hotel next door, which is a huge conference center. What this means is that that you will have access to a pool and hot tub, but you have to go outside, through an alley, into the neighboring building, and up to the 14th floor to get to it! The other drawback is that because the other hotel is quite large, the pool was very crowded and very loud. On the night of our visit, there was many, many young children! This is not necessarily a bad thing, but if you are looking to relax in a nice hot tub after a long day of travel, this is probably not the best choice. We ended up just skipping the pool all together. If a pool isn't high on your priority list, this is a very nice place to stay!

Posted by on 27 Mar. 2017

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Comment from Hotel Management

29 Mar. 2017 by Shane B

Thank you for the kind words regarding your recent trip! However, I'm sorry to hear how busy the pool was during your stay. I'm also sorry to hear of the dissatisfaction with the pool location. While some of our guests like the access to the nice sauna, hot tub, and wonderful view our sister property offers, I understand some guests find it a drawback and for that I apologize. I hope you'll stop in and see us again in the future, as I would love the chance for you to enjoy all our beautiful amenities. Thank you for your time, Shane B - General Manager

About the Holiday Inn Express Springfield, an IHG Hotel

Location 3050 S Dirksen Pkwy, Springfield, IL 62703

Property Features

There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Springfield, an IHG Hotel. Self parking is free. You'll have access to the health club at a partner property.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Springfield Station (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Springfield, an IHG Hotel offers 140 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's indoor pool is located next door at the Crown Plaza.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per stay, plus a deposit of USD 40 per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per night
  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Springfield
  • Holiday Inn Express Springfield
  • Springfield Holiday Inn Express
  • Holiday Inn Express And Suites - Medical District
  • Holiday Inn Express Springfield Hotel
  • Holiday Inn Express Springfield Hotel Springfield
  • Holiday Inn Springfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.