Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Poplar Bluff
Publié le 20 mars 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
21 mars 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Rocky,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. I am glad to see that our hotel was to your liking as you mentioned that it is a great place to stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Oshane RediResponse Specialist, Gestion de l’hôtel
Hello Connie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Overall comments
Publié le 18 mars 2024 sur HotelsIt wasn't a bad stay but tge room was very small, didn't really have any interactions with the staff except when I couldn't get into the room and had to have the key reset
Commentaires de Gestion de l’hôtel
19 mars 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. Though your stay was not bad, you mentioned the room was small and your keycard needed a reset. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 mars 2024 sur Expedia
It was clean, just needing room to be updated
Commentaires de Gestion de l’hôtel
18 mars 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Loyd, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE regarding the cleanliness and updated rooms. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 17 mars 2024 sur Expedia
Great value. I didn’t expect much but I could see they are upgrading and improving
Commentaires de Gestion de l’hôtel
17 mars 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Diana, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE regarding the great value. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Adraine Rediresponse Specialist, Gestion de l’hôtel
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Lamettia. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 11 mars 2024 sur Expedia
Old motel with full time residents....no towels.....no shampoo....half used tooth paste left behind....dirty sheets....whole place smelled like weed inside and out.... people fixing cars in parking lot....unable to cancel left after one of my two days
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you, James, for writing to us about your recent stay at our hotel RED ROOF PLUS+ ST LOUIS - FOREST PARK/ HAMPTON AVE. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 10 mars 2024 sur Hotels
The room wasn't bad. Although it was a handicap accessible room which i wanted the shower chair was not great. The water pressure in the shower was not great either and the shower curtain kept coming together in the middle of the rod. Also, the toilet i got stopped up and they could never find a plunger for me to use. The bed was a little too firm for me. But price was good and the location wasn't bad. The desk staff were very nice as well.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Dear Kriston,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ St Louis - Forest Park/ Hampton Ave. It's good to read that you were pleased with the hospitality of our staff and the convenience of our location. However, you mentioned that toilet was stopped up, the water pressure and the other highlighted concerns that hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist
