Note fondée sur 663 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mai 2024
Great
Commentaires de Gestion de l’hôtel
2 mai 2024 par Guest Services, Gestion de l’hôtel
Good evening, William! Thank you so much for taking the time to leave such a generous review of your recent stay with us. We're thrilled to hear that you had a fantastic experience at Sea Palms Resort! Your kind words mean the world to us, and we strive to provide exceptional service to all our guests and are thrilled that we hit the mark with you. We can't wait to welcome you back to Sea Palms Resort for another wonderful stay.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Clean, friendly staff, nice restaurant, quiet.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you, Debra!
par un voyageur
Publié le 13 mars 2024 sur Expedia
Nice and tranquil. Beautiful room. With the exception of one staff member, they were cold and unfriendly. No one attended to my room during my 4-night stay, despite my request. I could hear the guest upstairs too well, especially late at night. Water pooled on my balcony, so I couldn’t enjoy it. Checkout was unorganized.
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Guest Services, Gestion de l’hôtel
Good afternoon, Gayle! We value your honest feedback and regret that your experience fell short of expectations during your recent stay. We take your concerns very seriously and will be investigating the matters you raised with our team to ensure they are addressed promptly. Our goal is to provide all of our guests with exceptional service and comfort. We hope to have the chance to welcome you back in the future and demonstrate the high standards of hospitality that we strive to achieve.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Our stay was wonderful. The facility was beautiful. Will stay again!!!
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you for the great rating, Mary Ellen!
par un voyageur
Publié le 4 mars 2024 sur Expedia
Staff helpful friendly above expectations. Rooms excellent, grounds well maintained
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you for the 5-star rating, Sharon!
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you for the 5-star rating, Natalie!
par un voyageur
Publié le 3 mars 2024 sur Expedia
The room was really nice!
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you, Pam!
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Restaurant for dinner was exceptional. Staff was excellent and attended to all our needs. However, wish we could have obtained a regular breakfast on Sunday instead of the brunch option. We did not stay for brunch and located another place for breakfast.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you for your positive feedback regarding your dinner experience at our restaurant. We're delighted to hear that our staff provided excellent service and attended to all your needs. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to welcome you back again soon and provide you with a more tailored dining experience.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you for the 5-star rating!
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Sea Palms Resort, Gestion de l’hôtel
Thank you for the excellent rating, Beth!
