Note fondée sur 627 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for the perfect score! We look forward to seeing you again.
par un voyageur
Expensive but good skier location
Publié le 3 mars 2024 sur HotelsExpensive! But, very good location for skiers. Fitness room could be greatly improved with 2 foam rollers and a couple yoga mats. The rooms are tidy, modern and clean but not huge. Two of us drove up from Denver and had a good February stay with excellent snow. Don't plan on walking to the lifts but the free shuttle will get you there and back until 4pm. Wonderful outdoor hot tub and restaurant with friendly bar tender..
Commentaires de Gestion de l’hôtel
9 mars 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for your positive review. We appreciate getting constructive feedback, and I've already passed your fitness center recommendations on to management. I'm glad that you enjoyed your room and our shuttle as well. We hope you visit us again!
par un voyageur
3X the price, 1/3 the quality
Publié le 28 févr. 2024 sur HotelsFor nearly $400 a night, I expected better. I realize this is a resort town during ski season but this was disappointing for a national chain. My sheets were dirty, towels were the cheapest smallest fabric known and overall very disappointed for the price. For $150, I'd suck it up but for triple the price of the value? Never will stay here again.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
I'm sorry to see that you experienced these issues while staying with us. While you should expect clean sheets from the beginning, I do hope you informed one of us about the problem when it occurred, as we will rectify these mistakes as soon as we're made aware. In regards to the towels, management agrees with you. We are looking to replace them soon. When it comes to the price, we are always comparable to the other hotels in the area. I do hope you reconsider us during a less busy time of year.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
room smelled weird but other then that it was fine. eaay storage for ski's, fresh cooked breakfast was good. room is your standard hotel room, nothing fancy
Commentaires de Gestion de l’hôtel
1 mars 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for staying with us! I'm sorry to see that you dealt with an odor in your room, but I'm glad that you enjoyed our convenient ski storage and quality on-site restaurant. We look forward to seeing you in the future!
par un voyageur
Family friendly
Publié le 24 févr. 2024 sur HotelsI love the friendly family feeling of this hotel it’s very organized but they have hotel pets that are there that are the employees pets which is really cool and they meet you every need their restaurant that’s attached is fantastic and they give you free breakfast to go along and just a wonderful time for family and they have a great pool too
Commentaires de Gestion de l’hôtel
1 mars 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
I appreciate you taking the time to let us know about your stay! Holiday Inn, at it's core, was designed to be family friendly. I'm glad that we took care of you during your time with us. We look forward to welcoming you again!
par un voyageur
Publié le 22 févr. 2024 sur Expedia
We stayed for a week. The restaurant attached to the hotel was great. The service was great. Transportation to and from the mountain was free and adequate. Very good employees and I liked the 24 free hot chocolate and hot cider!!!!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for the perfect score! I'm glad to see that you enjoyed our restaurant, staff, ski shuttle, and lobby amenities. We look forward to seeing you in the future!
par un voyageur
Publié le 21 févr. 2024 sur Expedia
I’ve been on the road for a month, and the service and hospitality here was the best hands down. The front desk goes above and beyond to help there customers. They get a gold star. Very well run. THANK YOU
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for such high praise! I'm glad our staff was so helpful during your time with us. We look forward to seeing you again!
par un voyageur
Do better for the price point
Publié le 12 févr. 2024 sur HotelsHotel was fine, typical holiday inn quality, which is middle of the road maybe. The folks were nice and having a pet friendly hotel is always a plus in my book even though I wasn't traveling with my dogs this trip. The thing that chaffed me most was at the price point they did not provide breakfast and prices at the bar/restaurant were pretty high, the outdoor hot tub was really too hot, other than that, it was just as anticipated
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for taking the time to let us know about your stay. While I'm thankful to see that our staff was nice and you enjoyed the convenience of us being pet friendly, I'm sorry that you didn't find that our price was reasonable overall. We are in peak season, and staying with us Sunday through Wednesday will tend to get you a better rate. I do hope you give us another try during a less busy time of year.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for the good score! I'm glad you enjoyed our clean facilities. We hope to see you again!
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Great service and the dinner was great as well
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Quentin, Front Desk Supervisor, Gestion de l’hôtel
Thank you for the great score! I'm glad our staff and restaurant impressed you. We look forward to welcoming you back in the future!
