Note fondée sur 502 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
89 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 1 mars 2024
The front desk clerk is super helpful.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Bristol Staff, Gestion de l’hôtel
Hello Anthony, We are so glad you enjoyed your stay with us! we hope you come back to visit us on your next trip to The Boat. Haylee and The Bristol Staff
3 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Expedia
Very small rooms, difficult to see on website. Heating was difficult to use. Kept window open during very cold weather to compensate. Staff was very nice, but expect accommodations to be comparable to a very old building.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Bristol Staff, Gestion de l’hôtel
Hello Steven, its unfortunate you had some issues with the heating we try and make it as transparent as possible and give our guests written directions. We would have loved to assist you while you were here. Thank you for your feedback!Haylee and The Bristol
5 sur 5
par un voyageur de Littleton

Publié le 11 févr. 2024 sur Expedia
the manager Jeff and the staff were so helpful. I would stay here again - great loctation!!
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Bristol Staff, Gestion de l’hôtel
Hello Janet,We are so glad you enjoyed your stay with us. We hope the next time you're in town you come and visit us again. Thank you,Haylee and The Bristol Staff
4 sur 5
par un voyageur

Cozy in Town

Publié le 6 févr. 2024 sur Hotels
The hotel was welcoming and comfortable. I absolutely loved our room, two rooms separated by a jack and Jill bathroom. We just wished the hot tub was working. The employees were very friendly and helpful. Definitely want to stay again next winter
Commentaires de Gestion de l’hôtel
6 févr. 2024 par General Manager, Gestion de l’hôtel
Hi Jazmine,Thank you so much for staying with us and taking the time to write such a great review! We apologize about the inconvenience with the hot tub, we have had it repaired and should have it running next time you come to visit.Sincerely,Geoff Kuhnhausen
4 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par General Manager, Gestion de l’hôtel
Hi Michelle,Thank you so much for staying with us and taking the time to give us the nice review! We hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen
3 sur 5
par un voyageur

Nice staff, good location, more cleaning skills

Publié le 29 janv. 2024 sur Hotels
We stayed in the Heritage Suit which is facing the from Grand Ave. So if your bothered by road noice it's not for you as well as right at the top of the stairs and everyone coming and going whether drunk or not we hear everything. The tub in the room was not clean enough to take a bath. Asked twice for it to be scrubbed on the walls and they said they did it but they did not because the very mark my finger made checking how clean it was (skin and hard water rolled up) was still there. So was pretty disappointed that I could r take a bath which is one of the reasons I chose that room. It's an ok place. Likely won't stay again. Location is convenient to walking downtown for sure. That was probably our only preferred thing about staying there. Staff was also nice.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par General Manager, Gestion de l’hôtel
Thank you for staying with us at The Bristol! We truly appreciate the feedback and I am sorry about the issues that you had with noise. We do strive to ensure that the rooms are properly cleaned for every guest and I am very sorry that we did not have it properly cleaned for your stay. I feel even worse that we did not get it resolved after it was brought to our attention. I will be addressing both issues with the entire staff to help ensure it does not happen again. Please let me know if you would like to discuss your experience further. We do hope that you you visit us again in the future.Sincerely,Geoff Kuhnhausen
5 sur 5
par un voyageur

Publié le 26 janv. 2024 sur Expedia
The staff is super friendly and the location is perfect. It you like historic hotels with charm, this is the place.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
HI Stephen,Thank you so much for staying with us and taking the time to give us such an amazing review! We are glad you enjoyed your stay and look forward to seeing you next time you make it to Steamboat!Sincerely,Geoff Kuhnhausen
2 sur 5
par un voyageur de Concord

Publié le 20 janv. 2024 sur Expedia
Pros: Friendly staff, great location in the town, comfortable beds. Cons: Seriously outdated bathrooms, very small rooms with no place to store clothes, paper thin doors creating sound issues. Finally, when fire alarm went off there were no staff present and security company did not answer phone creating unsafe situation.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par General Manager, Gestion de l’hôtel
Hi Ralph, Thank you for staying with us and taking the time to write the review. We appreciate your feedback and will use it to find ways to improve our operations. I apologize for the inconvenience with the fire alarm and understand your concern about the security company not answering your phone call. I have spoken to the owner of the company and he assured me that he would find out why the call was unanswered and that he would make sure that it would not happen again. We have used them for many years and they have always been very responsive in the past.Sincerely,Geoff Kuhnhausen
5 sur 5
par un voyageur

Publié le 19 janv. 2024 sur Expedia
I cannot express enough how BEAUTIFUL The Bristol is. Parking was super convenient, right outside the doors. It was right downtown, so everything was easily walkable. One of the most highly recommended restaurants was actually right under/beside The Bristol (Mazzalo’s). The staff was so kind. The rooms are pretty small which was a little aggravating when it came to getting ready and having your suitcases laid out but it wasn’t that big of a deal. Just something to be aware of. Don’t be expecting a super spacious room. Only issue we had (and it wasn’t anything serious) was that we got all excited to use the hot tub after seeing it had the cutest little view of downtown, and it was FREEZING. Ha. Again - nothing serious. Just realize and enter with caution so you don’t polar plunge!
Commentaires de Gestion de l’hôtel
20 janv. 2024 par General Manager, Gestion de l’hôtel
Hi Ashley, Thank you so much for staying with us and taking the time to write such an amazing review! We apologize about the inconvenience with the hot tub. We have determined the issue and will have it repaired early next week. We hope to see you next time you are in Steamboat! There are a few larger suites and would be happy to assist with the reservation to ensure we get you a larger room for your next visit.Sincerely,Geoff Kuhnhausen
5 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Expedia
The Bristol is a perfect hotel for a couple or single traveler looking to enjoy the best of Steamboat. The location cannot be beat with a plethora of quality shopping and dining within walking distance. The hotel is very clean and quaint. The rooms are very clean and comfortable. The staff is very friendly and accommodating. The free bus system throughout town and up and back to the mountain is excellent. No need to have a car. I loved everything about The Bristol and would definitely make this my go to when I'm in Steamboat.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par General Manager, Gestion de l’hôtel
Hi Peter,Thank you so much for staying with us and taking the time to write such a great review of the hotel! We are glad you enjoyed your stay and look forward to having you stay with us again in the future!Sincerely,Geoff Kuhnhausen