Avis Wingate by Wyndham Steubenville

I'm sorry to hear about your experience during your stay. It must have been quite unsettling to encounter such an incident upon arrival. Regarding the issue with your reservation, I understand your frustration. Unfortunately, as you booked through a third-party platform, we are bound by their policies regarding modifications or cancellations. However, I truly apologize for any inconvenience this may have caused. Your feedback is valuable, and I'll make sure to address it with our team to see if there's anything we can do to improve the situation for future guests.

Thank you for your understanding and gracious feedback of your recent stay at the Wingate by Wyndham Steubenville! We're thrilled to hear that you appreciate the efforts of our staff and have noticed positive changes over the past few years. Creating a quality stay and a positive environment for our guests is our priority, and your recognition is truly rewarding.We sincerely apologize for any inconvenience regarding the 250 deposit for local residents, and we appreciate your understanding. We also regret any inconvenience caused by the current status of our pool and gym. We're actively working to address these issues and enhance the overall guest experience. It's wonderful to know that, despite these challenges, you found our hotel to be wonderful and have been able to enjoy the marina and new nearby dining options. Your feedback is invaluable, and I will make sure to share your kind words with our dedicated team.We look forward to the opportunity of hosting you again and providing an even more exceptional experience in the future. Thank you for choosing us here at the Wingate by Wyndham Steubenville!TannerGuest RelationsWingate by Wyndham Steubenville

Thank you for your wonderful review! We're delighted that you enjoyed the comfortable beds and experienced excellent customer service. Our team takes pride in creating a welcoming environment, and your mention of being greeted by our staff is appreciated. I'll be sure to pass on your kind words to our team. Thank you for choosing us, and we eagerly anticipate hosting you again for another comfortable stay! Safe travels!Thank you again, TannerGuest Relations

Thank you so much for taking the time to leave us a review! We look forward to seeing you again!

Our apologies Lee for the confusion about the pool. It is not listed on Expedia, which is the site you booked through, as an amenity and all of our staff tell guests that the pool is closed. We try to provide a healthy breakfast and appreciate your feedback about the fruit.

Thank you for taking the time to share your feedback about your recent stay at our establishment. We genuinely appreciate your input and regret to learn that your experience did not meet your expectations, particularly in regards to the volume level of other rooms and guests near you.We want to extend our sincere apologies for any inconvenience you may have encountered during your stay. Being a 74-room establishment, we recognize the unique challenge of maintaining quality quiet time for everyone. Despite our best efforts, it seems we may have fallen short in this instance, and for that, we sincerely apologize. We want to assure you that we take noise-related concerns very seriously, and we have a comprehensive noise policy in place to maintain a peaceful and private environment for all our guests. This policy involves a multi-step approach to resolving such issues promptly and discreetly. Firstly, upon receiving a noise complaint, our team identifies the relevant parties involved. We then proceed to communicate with them through a carefully managed process. Whether it's via phone calls or in-person discussions, our approach is designed to be discreet, ensuring that your privacy is fully respected.We understand the importance of balancing our commitment to resolving issues with a respect for your safety and privacy. Therefore, we strategically time our communications, waiting until other guests have left common areas or ensuring that phone calls are conducted in a manner that protects everyone's confidentiality as a guest.Once again, we apologize for any inconvenience you experienced, and we hope to have the opportunity to welcome you back for a more positive and enjoyable stay in the future.TannerGuest Relations

Thank you for taking the time to provide feedback on your recent stay at the Wingate by Wyndham Steubenville. We are delighted to hear that you enjoyed your experience with us. At Wingate by Wyndham, we strive to offer exceptional service and create a comfortable environment for our guests. Your positive feedback is greatly appreciated and serves as motivation for our team to continue delivering high-quality service.We look forward to welcoming you back in the future and providing you with another excellent stay. Thank you again for choosing Wingate by Wyndham Steubenville. We appreciate your business and value your feedback.Best Regards,TannerGuest RelationsWingate by Wynham Steubenville

Thank you for your feedback! I will have maintenance check that toilet.

Thank you so much for the wonderful review! Thank you for choosing Wingate by Wyndham in Steubenville and we look forward to seeing you again!

Thank you for taking the time to give us a review!