Note fondée sur 788 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great stay
Publié le 21 févr. 2024 sur HotelsGreat stay, highly recommended.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Kim, Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely, Ketul P. General Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
To start, the property description was a lie. they show this elegant building with tables for breakfast as if there going to make breakfast. They served granola bars and lies. I even inquired asking was it the same place and she preceded to say there were tables "2" very small located also in the lobby area. The hotel had no elevator so if you have a lot of luggage and/or are handicapped do not book. We were put on the 3rd floor so that was fun. The odd part was a lot of reviews has this place as excellent. Im confused as to how? idk maybe they got breakfast.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Taquiya,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Shower was dirty, beds are hard. Walls are thin can hear everything.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear April,I apologize that your recent stay at our hotel did not meet your expectations. We take all guest feedback seriously, and I want to assure you that our team is already working to address the issues you experienced. At our hotel, our top priorities are providing exceptional hospitality and ensuring that our guests feel comfortable and cared for.We are sorry for any inconvenience and frustration you may have encountered during your stay, and we are committed to making things suitable for you. We hope that you will consider staying with us again in the future so that we can provide you with the exceptional experience that you deserve.Thank you for taking the time to share your feedback with us. If there is anything else we can do to make your future stay more enjoyable, please do not hesitate to let us know. We value your feedback and appreciate your business.Sincerely,Ketul P.General Manager
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Good price
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Sharon,Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Hans,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Lonnie,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 3 févr. 2024
Very friendly staff. The room could have used a cushion chair.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Daniel,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager
par un voyageur
Publié le 1 févr. 2024 sur Expedia
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Heather, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager
par un voyageur
Not the greatest
Publié le 27 janv. 2024 sur HotelsNeeds to be updated, bath towels extremely rough and small, hole in blankets from cigarettes, mold in bathroom, overall not the greatest place but stayed due to price and acceptance of pets. Would stay at La Quinta next time,
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ketul, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manager
