Note fondée sur 967 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
tres bonne adresse.
Publié le 20 juill. 2019 sur HotelsBonne situation, appartement tres agreable. equipements modernes et fonctionels.
Commentaires de Gestion de l’hôtel
26 juill. 2019 par Novotel Twin Waters Resort, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 25 févr. 2024 sur Hotels
The hotel needs some management attention.
The rooms are tired and in need of refurbishment. I estimate 50% over what the rate for the room should be. Airconditioning barely makes a difference to the heat and is very loud.
The service at the bar for the resort was not good. The entire inside bar was closed all night on a Saturday night. Meaning you could not sit in comfort in doors out of the whether and order a drink this is despite the actual service bar having an indoor and outdoor section that staff could serve from.
Check in staff were great.
Ultimately this hotel looks a bit tired and run down and in need of a refresh to bring it back to its former standard.
par un voyageur
Publié le 20 févr. 2024 sur Expedia
We had a FABULOUS holiday 😀 Just perfect in every way ❤️
par un voyageur
Publié le 18 févr. 2024 sur Expedia
par un voyageur
Publié le 17 févr. 2024 sur Lastminute
Only stayed one night but great room very clean staff fantastic
par un voyageur
Very helpful
Publié le 11 févr. 2024 sur HotelsIt was a lovely room and the staff were so kind we needed assistance with a buggy to help get around and they went above and beyond! Very grateful for their support and service
par un voyageur
Publié le 4 févr. 2024 sur Hotels
par un voyageur
Publié le 26 janv. 2024 sur Hotels
par un voyageur
Publié le 22 janv. 2024 sur Lastminute
par un voyageur
Publié le 20 janv. 2024 sur Wotif
Beautiful location. Unfortunately we had to wait over an hour and a half to check in, after being told multiple times our room would be ready in another 10 minutes. Restaurant ran out of key menu items. Felt understaffed but the staff that were there did their best.
