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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
3.5-star hotel near Destiny USA

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

Lobby
Lobby
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Point of interest
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Destiny USA
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min drive‬
  • JMA Wireless Dome
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(61 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(63 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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Courtyard Syracuse Downtown At Armory Square

Downtown Syracuse
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 611 reviews
The price is CA $196
CA $230 total
includes taxes & fees
Jun 29 - Jun 30
Courtyard Syracuse Downtown At Armory Square

About the area

Syracuse

Lakefront stay.With a stay at this Lakefront hotel, you'll be within half a mile (1 km) of Destiny USA and 2 miles (3 km) of Erie Canal Museum. Landmark Theatre and Museum of Science and Technology are also within 3 miles (5 km).

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • Landmark Theatre - 3 min drive - 3.2 km
  • The Oncenter - 3 min drive - 3.6 km
  • Rosamond Gifford Zoo - 4 min drive - 2.9 km
  • JMA Wireless Dome - 5 min drive - 4.7 km

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Sbarro - ‬14 min walk
  • ‪Cold Stone Creamery - ‬14 min walk
  • ‪Dave & Buster's - ‬9 min walk
  • ‪Finger Lakes Coffee Roasters - ‬2 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

3.5-star hotel near Destiny USA
Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton Syracuse Destiny USA. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 209 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 929 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Free daily cooked-to-order breakfast

Embassy Suites Syracuse

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,001 reviews
The price is CA $203
CA $238 total
includes taxes & fees
Jun 29 - Jun 30
Embassy Suites Syracuse

Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yosef

Stayed 3 nights in Apr 2025

8/10 Good

Lesroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

4/10 Poor

Corey

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Neshele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to the hotel thinking everything was ok because I had already paid $250.00 online. After check out, I realized that I was charged online (before I arrived) and at the hotel of $250.00. NO ONE has an answer for me, the phone number online for Embassy Suites DOES NOT WORK. Customer service has transferred me 4 times. The room was OK, at best, and the bathroom door was broken, then charged $500 for 1 night stay. Pretty crappy experience all around!
Stayed 1 night in Mar 2025

4/10 Poor

Irene

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The beds in the rooms were absolutely disgusting. Stains and food crumbs on the mattresses beneath the sheets. The elevators were covered in filth and not cleaned during the time we were there.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Demitria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean!
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Area was close to the mall, the indoor pool got crowded very quickly. The fitness area was empty. Not as quiet as I was expecting, children and drunk adults everywhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overall good, but expected more

Amazing staff, will help you through any situation!! Room we were assigned, was dated, had marks on walls, and doors. Remote was missing back cover. Small stuff, that you expect to not be seen. Nice hotel for a nice stay in Syracuse, but for the price I would expect more.
Stayed 1 night in Mar 2025

10/10 Excellent

LENNARD

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charge parking whereas there are lots of parking space besides it and they donot tell yiu that its free to park there . Besides after paying overnight its posted there that park at your own risk
Stayed 3 nights in Mar 2025

10/10 Excellent

Shaniquea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities

Just a note

Although the booking says parking included I was charge $15 per day until I went back and asked and it was reversed as a good will gesture (?). That should be settled with the traveling companies not arbitrarily charged to the customers. Perhaps at the time you are asked if you have a car parked at check in and handed a tag the charge should be disclosed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities, room comfort
It was very convenient to the Mall. Breakfast was fantastic. Will book again!
Stayed 1 night in Mar 2025

4/10 Poor

Miyoung, Rochester

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Too loud. Lots of kids. The hair dryer in the room was not working. The breakfast quality was just so so. The fruit salad smelled the fishlike. But staffs were kind.
Stayed 1 night in Mar 2025

8/10 Good

Samuel

Good.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristie, malone

Stayed 1 night in Mar 2025

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was a great overnight stay. Closeness to mall was a plus. Joel also made it great with his service.
Stayed 1 night in Mar 2025

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers great complimentary breakfast, and Destiny USA shopping centre is near by. The room is very spacious and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Mar 2025

8/10 Good

linsey

Stayed 2 nights in Feb 2025