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Embassy Suites by Hilton Syracuse Destiny USA

3.5 star property
3.5-star hotel near Destiny USA

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Photo gallery for Embassy Suites by Hilton Syracuse Destiny USA

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Lobby
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
311-371 Hiawatha Blvd., Syracuse, NY, 13204
  • Destiny USA
    ‪2 min walk‬
  • Landmark Theatre
    ‪3 min drive‬
  • JMA Wireless Dome
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch plasma TV with cable channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

View from room

Deluxe Suite, 2 Queen Beds

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

View from room

Suite, 2 Queen Beds, Corner

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Corner

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

DoubleTree by Hilton Hotel Syracuse

East Syracuse
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,001 reviews
The price is CA $173
CA $202 total
includes taxes & fees
Jun 22 - Jun 23
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About the area

Syracuse

Lakefront stay.With a stay at this Lakefront hotel, you'll be within half a mile (1 km) of Destiny USA and 2 miles (3 km) of Erie Canal Museum. Landmark Theatre and Museum of Science and Technology are also within 3 miles (5 km).

What's nearby

  • Destiny USA - 2 min walk - 0.2 km
  • Landmark Theatre - 3 min drive - 3.2 km
  • The Oncenter - 3 min drive - 3.6 km
  • Rosamond Gifford Zoo - 4 min drive - 2.9 km
  • JMA Wireless Dome - 5 min drive - 4.7 km

Getting around

  • Syracuse Regional Transportation Center - 16 min walk
  • Hancock Intl. Airport (SYR) - 7 min drive

Restaurants

  • ‪Panera Bread - ‬13 min walk
  • ‪Sbarro - ‬14 min walk
  • ‪Cold Stone Creamery - ‬14 min walk
  • ‪Dave & Buster's - ‬9 min walk
  • ‪Finger Lakes Coffee Roasters - ‬2 min walk

About this property

Embassy Suites by Hilton Syracuse Destiny USA

3.5-star hotel near Destiny USA
Embassy Suites by Hilton Syracuse Destiny USA offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at Embassy Suites by Hilton Syracuse Destiny USA. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Syracuse hotel.

  • 209 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 929 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Syracuse Destiny USA offers 209 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 49-inch plasma televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

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Free daily cooked-to-order breakfast

Embassy Suites Syracuse

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,002 reviews
The price is CA $201
CA $235 total
includes taxes & fees
Jun 22 - Jun 23
Embassy Suites Syracuse

Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (28 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch plasma TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Syracuse Destiny USA Hotel
Embassy Suites Hilton Destiny USA Hotel
Embassy Suites Hilton Syracuse Destiny USA
Embassy Suites Hilton Destiny USA
Embassy Suites Hilton stiny U
Embassy Suites by Hilton Syracuse Destiny USA Hotel
Embassy Suites by Hilton Syracuse Destiny USA Syracuse
Embassy Suites by Hilton Syracuse Destiny USA Hotel Syracuse

Embassy Suites by Hilton Syracuse Destiny USA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 620 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yosef

Stayed 3 nights in Apr 2025

8/10 Good

Lesroy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristie, malone

Stayed 1 night in Mar 2025

8/10 Good

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

It was a great overnight stay. Closeness to mall was a plus. Joel also made it great with his service.
Stayed 1 night in Mar 2025

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers great complimentary breakfast, and Destiny USA shopping centre is near by. The room is very spacious and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Mar 2025

8/10 Good

linsey

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay for an event we had at the fairgrounds. Safe and convenient location with lots of food options nearby and shopping
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Lori

Stayed 1 night in Mar 2025

2/10 Terrible

Heather, orleans

Disliked: Cleanliness, staff & service
From the moment I arrived, it was clear that this establishment fails to meet even the most basic standards of hospitality and cleanliness. Upon arrival, I was informed that my multiple rooms weren't ready, despite arriving at the advertised check-in time. The front desk agent, Jared, delivered this news without a hint of apology or concern for my inconvenience. When I inquired about when the rooms might be available, he shrugged dismissively, leaving me completely in the dark. To make matters worse, Jared had the audacity to complain that they were "understaffed" - as if their staffing issues were somehow my problem and not a management failure. Adding insult to injury, the hotel offers complimentary drinks from 5:30 to 7:00 PM, but Jared refused to provide the drink tickets for all my rooms. Even though both rooms had been fully paid for over three weeks in advance, and despite one room not being ready past the guaranteed check-in time (through no fault of mine), I was denied the amenities I had rightfully paid for. This arbitrary withholding of included services was both unprofessional and showed a complete disregard for paying customers. I was made to feel like an unwelcome burden simply for expecting the room I had reserved to be ready on time. The appalling customer service didn't end there. Jared provided absolutely no information about Hotel amenities-breakfast, pool access, etc. Basic hospitality training seems to be entirely absent. Cleanliness is also an issue.
Stayed 1 night in Mar 2025

10/10 Excellent

Paramjit, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Shopping mall next door, easy access and safe location. Plenty of parking.
Stayed 1 night in Mar 2025

6/10 Okay

William

Travelled with family

Remember Motel 6?

An utterly charmless, dispirited, and depressing place. I assume it has gone through one or more bankruptcies, and is being run by a receiver or somebody who doesn’t know or care. The kind of Motel 6 attitude that leaves a room without bar soap, a pencil or notepad, stains on the carpet and a staff that gives you the impression they are serving a prison term, and you are part of the punishment. Just sad.
Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Liked: Cleanliness
Quaint room. There for Nyway states weekend so wish knowing that since this was happening they would’ve planned for breakfast to be earlier and being a lot of children that the pool would’ve constantly been being restocked with towels. Also over an hour before checkout we went down briefly for breakfast and to bring a couple bags down and came up to someone already cleaning our room. Hadn’t even checked out yet so were disappointed because we did want to relax a little longer
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around nice bar are and the diner we had there was very good we enjoyed the big room and how they pay attention to detail definitely will be staying again
Stayed 1 night in Mar 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At night they had a meet and greet with complimentary drinks and snacks. This is a very nice touch
Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great suites for families

Our family loved that there was a living room dining area separate from our bedroom, allowing the kids to have their own space to watch TV and hang out in between activities. Best hotel layout we have ever experienced.
Stayed 1 night in Mar 2025

10/10 Excellent

Sophia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Usama

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is gross. Also no ventilation in the room and I didn't even have a window. I got a king suite and the footing of the bed has 10 inches for you to walk to the other side of the bed. I think a jail cell is bigger..
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Mar 2025

6/10 Okay

Anu

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025