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Holiday Inn Express Syracuse Airport by IHG

2.5 star property
North Syracuse guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Express Syracuse Airport by IHG

Indoor pool, sun loungers
Exterior
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym

Explore the area

View in a map
5418 South Bay Road, North Syracuse, NY, 13212
  • Destiny USA
    ‪5 min drive‬
  • New York State Fairgrounds
    ‪11 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪12 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Comm, Mobil, Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Free toiletries, hair dryer, towels

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the area

North Syracuse

Near the airport.Within 6 miles (10 km) of this hotel, you'll find Onondaga Lake Park and Destiny USA. Erie Canal Museum and Museum of Science and Technology are also within 6 miles (10 km).

What's nearby

  • Destiny USA - 5 min drive - 7.5 km
  • The Oncenter - 9 min drive - 11.4 km
  • JMA Wireless Dome - 10 min drive - 12.5 km
  • New York State Fairgrounds - 11 min drive - 13.6 km
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 15.0 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • APlus at Sunoco
  • ‪Taco Bell - ‬2 min walk

About this property

Holiday Inn Express Syracuse Airport by IHG

North Syracuse guestrooms with free WiFi
Holiday Inn Express Syracuse Airport by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 324 square feet (30 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Holiday Inn Express Syracuse Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express Syracuse Airport by IHG was completed in December 2024.

  • 95 guestrooms or units
  • 3 levels
  • 324 sq ft of conference space
  • 30 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Microwave in a common area
Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Shenny was helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in Mar 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s connection to the airport was our primary motivation for staying there. Have your contact information for the airport shuttle available in advance.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisey with some of the guest on 2nd floor above me. Made getting up early very difficult for morning flight.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Richard, McAllen

Liked: Cleanliness, property conditions & facilities
The hotel was having a new roof put on and it looks like they have been investing money into the hotel. I stayed for two nights and would recommend it to others. The breakfast was a nice way to get the day started.
Stayed 2 nights in May 2025

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was very pleasant and helpful with checking in and setting up a shuttle to the airport for the next day.
Stayed 1 night in May 2025

8/10 Good

Nirmala

Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sheirrell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful staff was so nice and breakfast was absolutely awesome so many choices .
Stayed 1 night in May 2025

10/10 Excellent

Brian, Leadville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were well appointed, clean and cared for -- we would stay at this hotel in this location again in the future.
Stayed 2 nights in May 2025

6/10 Okay

Carrie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Travelled with partner
Friendly staff… like the park and fly with shuttle service
Stayed 1 night in May 2025

2/10 Terrible

Meredith

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in late at night, only to be awoken before 8 am by loud noises. I looked out my window and realized that my room was directly under demolition. When I went outside to look, I saw that the demolition was only in that corner of the hotel and I should have been placed in any other part of the hotel. Front desk and another office staff member couldn't have been less concerned. I have written to the manager and hope to hear back. Pretty sure what they did was illegal.
Stayed 1 night in May 2025

10/10 Excellent

Sashya

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable!
Stayed 1 night in May 2025

6/10 Okay

Marquis

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
We had to switch rooms due to the shower not draining. Breakfast was shut down for awhile and the lady that closed it was a little rude.
Stayed 1 night in May 2025

8/10 Good

Karis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property very close to airport
Stayed 1 night in Apr 2025