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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
3-star hotel near Destiny USA

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Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Lobby
Dining
Property amenity

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪10 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

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About the area

Liverpool

In state park.You'll find Hopkins Road County Park and Salt Museum within 2 miles (3 km) of this hotel. Sainte Marie among the Iroquois and Onondaga Lake Park are also within 3 miles (5 km).

What's nearby

  • Destiny USA - 4 min drive - 5.4 km
  • NBT Bank Stadium - 4 min drive - 5.4 km
  • Armory Square - 7 min drive - 9.3 km
  • New York State Fairgrounds - 10 min drive - 11.8 km
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 14.8 km

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Francesca's Italian Kitchen - ‬2 min drive
  • ‪Taco Bell - ‬3 min walk
  • ‪Heid's Of Liverpool - ‬2 min drive
  • ‪The Retreat - ‬3 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

3-star hotel near Destiny USA
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 30000 square feet (2700 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Randolph House Hotel, Trademark Collection by Wyndham. Self parking is free.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 30000 sq ft of conference space
  • 2700 sq m of conference space
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Randolph House Hotel, Trademark Collection by Wyndham offers 198 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. A pillow menu is available. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Super 8 by Wyndham Liverpool/Syracuse North Airport
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  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from September 24 2025 to November 30 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 500.00 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Reviews

Randolph House Hotel, Trademark Collection by Wyndham Reviews

6.6

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 162 out of 1000 reviews
Rating 2 - Terrible. 166 out of 1000 reviews

Reviews

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat in the hotel for both nights. The outside temperature was in the low 40s. TV remotes weren't working. I paid full price for five rooms $1,585 two nights and am waiting for the deposit credit of $500 to be processed on my bank account.
Stayed 2 nights in Oct 2025

6/10 Okay

jihad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking Safe area
Stayed 3 nights in Sep 2025

10/10 Excellent

katherine

Travelled with group
Liked: Staff & service
I stayed for one night, bed was comfortable, it was quite. I would stay again.
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel should be shut down while renovations are being done and/or it should be communicated to guests in advance how sub-par the condition of the hotel is. When we arrived in our room the ac unit pipe, which was temporarily being used b/c the permanent system was non-functional, was laying on the floor and blowing hot air throughout the room. This hotel does not even deserve one star. When I asked to be reimbursed the receptionist said that she could not do that (since I booked through Travelocity). This hotel ranks as one of if not the worst hotel experience I’ve had in the United States.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Larry, newark

Stayed 1 night in Jul 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall this property was fine, the other issues I had were the doors to the room did not shut properly and I had a hard time locking them. You had to put the door handle in the upright position for it to be fully closed and locked, and it took a lot to do that. Also, the bathroom door did not shut all the way and the shower filled with water at the bottom while in it. Overall, a nice, quiet property that suited our needs.
Stayed 1 night in Jul 2025

6/10 Okay

ROBERTO

Liked: Staff & service
It’s not updated. Looks old and smelly. But, Now I understand why it was very cheap and btw, It was a quick and last minute booking.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very convenient stay! Affordable
Stayed 1 night in Jul 2025

8/10 Good

SRINIVASAN

Liked: Cleanliness, staff & service
No prominent signboard identifying the hotel name. It was a bit difficult to locate the check in area.
Stayed 1 night in Jul 2025

2/10 Terrible

Catherine

We had two small dogs with us for a one night stay. Hotels.com said pets were $75 per pet for a week stay. They wanted $75 per pet for one night, so we left and found a comfortable Motel 6 where pets were free. Still trying to figure out how to get a refund for what we paid for the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jiachen

Stayed 1 night in Jul 2025

6/10 Okay

Mindy

Travelled with family
Liked: Amenities
Breakfast wasnt very good not many options. Rooms were spacious but the bathroom wasnt very clean. There were stains on the shower curtain and the outside of the trash can. Bed was comfortable and room over all was nice.
Stayed 1 night in Jul 2025

4/10 Poor

Carter

Stayed 1 night in Jul 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Spend the extra $50 and go somewhere else. The room is small, the bathroom is so small the the toilet it angles in a weird way to allow the door to close. The AC wasn’t working so a portable AC was added to the room which wasn’t on in a third floor room on an 85 degree day. Took till 12am to cool down all the way. The drain in the tub didn’t go down so it was like taking a shower and bath at the same time. The elevator was filthy!
Stayed 1 night in Jul 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aa

They advertised connecting rooms, at checkin i was told no connecting rooms, but i was able to find connecting rooms on my own. They were very accomodating in switching to the connecting rooms. The continental breakfast that was advertised was extremely limited and disappointing.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Staff & service
Very clean
Stayed 1 night in Jul 2025

8/10 Good

SARA, Arlington

Stayed 1 night in Jul 2025

4/10 Poor

Giovanna

Disliked: Staff & service, property conditions & facilities
Looked much nicer online
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with style

It's a nice, quiet hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 1 night in Jul 2025

8/10 Good

fahd

The room was nice clean, but no fridge
Stayed 1 night in Jul 2025

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025