Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 déc. 2022 sur Expedia
Il n'y a pas de service. J'etais là bas du 9 au 12 décembre 0 menage dans la chambre pendant 3 jours. Au 3e étage où j'étais le tapis dans le couloir est très tres sale. J'ai demandé à la madame si quelqu'un peut passer l'aspirateur et elle m'a dit que quelqu'un allait venir demain matin à 9:00 pour le faire. Pour le petit déjeuner c'est le client qui doit dire il n'y a plus rien et quelqu'un au desk va venir mettre des choses. Il n'y a pas de personnel disponible. Le couvercle du bol de toilette bouge quand on est assis pour faire pipi mais pas de personnel disponible pour le fixer. C'est la dernière fois que je vais aller dans un hotel '' La Quinta". Si vous ne me croyez pas , envoyez quelqu'un faire une inspection et vous verrez. C'était une très mauvaise expérience à la quinta de Tampa. Merci et bonne journée.
Commentaires de Gestion de l’hôtel
16 févr. 2023 par Chuck, Gestion de l’hôtel
Sorry you did not enjoy your stay. Please know we are in the process of improving the property.
par un voyageur de Dollard des Ormeaux
Publié le 29 avr. 2022 sur Expedia
Je regrette d’avoir dépenser tout cet argent dans un hôtel pareil .
Expédia doit faire son évaluation aussi avant de poster ce genre de choix sur leur site web
Je suis bien déçue ☹️
Commentaires de Gestion de l’hôtel
30 avr. 2022 par Dhru, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Tampa Fairgrounds - Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Your feedback is very important to us, and I am saddened to hear that we were not up to your standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 8 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2022 par GM, Gestion de l’hôtel
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.
par un voyageur
Publié le 18 avr. 2024
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for providing a rating for your experience. We are happy to see that your stay was above average, but we would love to know how we can improve to make it a 5/5 experience next time. We hope to see you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 3 avr. 2024
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Roberto,Thank you for rating your experience with us. We're pleased to hear that you had a positive stay overall. We appreciate your feedback and hope to have the opportunity to serve you again in the future and earn that extra 1 point to make it a perfect 5.Sincerely, Hotel Manager
par un voyageur
Publié le 25 févr. 2024
The facility is in need up a facelift and deep cleaning! Doesn’t look like hallways have been vacuumed in a while. Our room smelled like it had been smoked in and barely vacuumed. We just basically slept in the room and used the room for less than 6 hours. The beds did seem clean and comfortable enough.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for your feedback. I am deeply sorry to see that our hotel fell short of your expectations. We will take on board your valuable feedback and try to make changes accordingly. Please allow me to assure you that your feedback will be shared with the relevant departments to provide the guests with better customer service. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Toni,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Angela,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
We just needed a place to lay our heads and the price was very economical. Every staff person we talked to were friendly and helpful. Room was comfortable enough. The bathroom ceiling did have a bit of mildew and some fresh paint would make it look more clean
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Karen,Thank you for your kind feedback! We're glad to hear that the price was economical and that the staff was friendly and helpful. Your feedback about the bathroom ceiling is valuable, and we appreciate your suggestions for improvement. We'll certainly address this to ensure a cleaner and more comfortable experience for our guests. We hope to welcome you back for another positive stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Staff was extremely friendly
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sharon,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
