2/10 Terrible
gregory c.
May 5, 2025
Terrible communication
Our house was damaged in the hurricane and we were close to it being finished. We needed a flexible place close by to stay until we could move back home. We found this place and they advertised free cancellation. We booked and shortly after our contractor told us we could move back home. We requested to cancel well within 24hrs of booking. Didn’t get a response for 3 days. Then they said we were past the cancellation window and their policy is no refunds. And refused to talk any further. We told them we weren’t coming and were ignored. We never stayed in the unit and they kept sending us check in procedures, please rate your stay requests, make sure you clean, etc….im sure the place is fine but the people aren’t.
gregory c.
Stayed 7 nights in Apr 2025