Note fondée sur 572 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2018 sur Expedia
par un voyageur de Rouen
Petit déjeuner trop léger
Publié le 11 mai 2018 sur HotelsL'hôtel est à proximité de l'Outlet, le petit déjeuner un peu léger comparé à d'autres hôtels dans cette tranche de tarif
par un voyageur
Publié le 19 mai 2024
Very efficient and quickly done with check in
par un voyageur
Publié le 4 mars 2024 sur Expedia
Easy and quick check in helpful and friendly staff
Commentaires de Gestion de l’hôtel
5 mars 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Oren, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DURHAM - TRIANGLE PARK. We appreciate your kind remark highlighting our quick and easy check in with our helpful and friendly staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management
par un voyageur
Taylor i’ll, IN Red Roof Inn
Publié le 1 mars 2024 sur HotelsNot good at all. Room was actually not very clean; floors and table top surfaces were sticky; furniture was stained; tub leaked; coffee pot was not cleaned…old grounds inside. Loud traffic noise.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear William,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus - Taylorsville. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the room lacked cleanliness, the furniture was stained and the other concerns you listed. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 19 févr. 2024 sur Expedia
sheets had cigarette burns, bathroom was not cleaned
Commentaires de Gestion de l’hôtel
22 févr. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Judith,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the bathroom and the sheets that you stated had cigarette burns. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 19 févr. 2024 sur Expedia
GOOD
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS - TAYLORSVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Front desk was nice and very frienly.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Recordo Rediresponse Specialist, Gestion de l’hôtel
Dear Jase,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Columbus - Taylorsville. It's wonderful to hear that you were pleased with the friendly service our staff extended. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS - TAYLORSVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management
par un voyageur
Publié le 26 déc. 2023 sur Expedia
pretty good
Commentaires de Gestion de l’hôtel
27 déc. 2023 par Gabrielle RediResponse Specialist , Gestion de l’hôtel
Thank you for taking a moment to leave a review, Lauren. The staff and I at the Red Roof Inn Columbus - Taylorsville appreciate your 4/5 score following your stay. I am thrilled that you had a pretty good stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management
