Note fondée sur 650 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Very nice and clean
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Holiday Inn - Terre Haute, Gestion de l’hôtel
Dear Christine, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Waited 20 min for someone to show up at check in desk. Manager tried, didn’t know how to book someone in. Desk person really not interested in helping a customer. Walk in rate offered was far higher than Expedia, desk person didn’t offer any solution and said just book on Expedia… so I did.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Holiday Inn - Terre Haute, Gestion de l’hôtel
Dear Ron, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express TERRE HAUTE.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Holiday Inn - Terre Haute, Gestion de l’hôtel
Dear Amber, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Convince
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Holiday Inn - Terre Haute, Gestion de l’hôtel
Dear Candice, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Awesome pool and shower was huge great employees
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Holiday Inn - Terre Haute, Gestion de l’hôtel
Dear Riley, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.We are so happy you enjoyed our pool and showers!!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Holiday Inn - Terre Haute, Gestion de l’hôtel
Dear Tankia, Thank you for taking the time to tell us about your experience at Holiday Inn Express TERRE HAUTE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
par un voyageur
Highly disappointed
Publié le 8 janv. 2024 sur HotelsI was shocked at the busted tiles in the shower and the hair on the floor….but then I went to use the hot tub and the condition/cleanliness issues got worse. There were no visible directions to even turn on the jets of the hot tub, the bottom was rust stained and the edges were filthy. The bed was hard and uncomfortable and the walls so thin I could hear every word spoken in the hallway. I booked this hotel due to the typical positive reputation of IHG hotels and for the hot tub. Huge disappointment. Do better!
par un voyageur
Publié le 2 janv. 2024 sur Expedia
the kids and i loved the pool and hot tub facility and we enjoyed the breakfast
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Unfortunately one of the several rooms we reserved for New Years Eve was infested with cockroaches. The pool was filthy the water very murky. The hottub water turned BROWN mid evening. No towels were available in swim area. Very disappointing.
