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Tiloreza Volcanoes Ecolodge

Property class: 3.5
Enjoy the spa at this 3.5-star Cyuve guest house

Choose dates to view prices

Photo gallery for Tiloreza Volcanoes Ecolodge

A balcony with a sofa and tables, overlooking a mountainous landscape.
A two-story building with a thatched roof, surrounded by lush greenery and a cobblestone courtyard.
A spacious hallway with wooden flooring, a dining area with rustic wooden tables and chairs, and a sofa in the background.
A pool area with a stone wall and seating, surrounded by greenery and a mountain view.
A well-maintained garden with a pergola, stone pathway, and various plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province
  • Place, Cathedral of Ruhengeri
    ‪4 min drive‬
  • Place, Musanze Modern Market
    ‪5 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪5 min drive‬

Room options

View all photos for Luxury Cottage

A four-poster bed with a wooden headboard, a bedside table with a lamp, and a view of greenery outside the window.

Luxury Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Family Suite

A large bed with a tufted headboard, a blue and yellow patterned bedspread, and matching pillows. There are two bedside lamps and a chair in the room.

Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Garden View

A hotel room with a bed, a bedside table with a lamp, a wardrobe, and a coat rack.

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Terrace/patio

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A four-poster bed with a canopy, a sofa, and a large window with curtains.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board (on request)

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the area

Ruhengeri

In Cyuve .You'll be within 6 miles (10 km) of Volcanoes National Park and 12 miles (20 km) of Musanze Caves. Lake Bunyonyi and Bwindi Impenetrable National Park are also in the region.
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What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 4.1 km
  • Musanze Modern Market - 5 min drive - 5.6 km
  • Shyira Diocese Cathedral - 5 min drive - 4.9 km
  • Red Rocks Arts Centre - 8 min drive - 8.6 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 11 min drive - 11.6 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬5 min drive
  • ‪Volcana Lounge - ‬4 min drive
  • ‪Irises Salon de Fiestas - ‬14 min drive
  • ‪Crema - ‬4 min drive
  • ‪Isange BF Restaurant - ‬5 min drive

About this property

Tiloreza Volcanoes Ecolodge

Enjoy the spa at this 3.5-star Cyuve guest house
Tiloreza Volcanoes Ecolodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Tiloreza Volcanoes Ecolodge. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Cyuve guesthouse is smoke free.

  • 14 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Tiloreza Volcanoes Ecolodge offers 14 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Cyuve guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the guesthouse's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
5.0 out of 5, Exceptional, 9 reviews
The price is CA $1,474
CA $1,978 total
includes taxes & fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Tiloreza Volcanoes Ecolodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tiloreza Volcanoes Ecolodge Cyuve
Tiloreza Volcanoes Ecolodge Guesthouse
Tiloreza Volcanoes Ecolodge Guesthouse Cyuve

Frequently asked questions

Does Tiloreza Volcanoes Ecolodge have an airport shuttle?

Tiloreza Volcanoes Ecolodge offers an airport shuttle 24 hours a day, on request, for a charge of USD 150 per vehicle, one-way.

How much does it cost to stay at Tiloreza Volcanoes Ecolodge?

As of Aug 31, 2026, prices found for a 1-night stay for 2 adults at Tiloreza Volcanoes Ecolodge on Sept 5, 2026 start from CA $306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tiloreza Volcanoes Ecolodge offer free breakfast?

Free breakfast isn’t offered at Tiloreza Volcanoes Ecolodge, but continental breakfast is offered for a fee of between USD 5 and 20 for adults, USD 5 and 20 for children. It's available every day from 6:30 AM to 9:00 AM.

Is there a casino at Tiloreza Volcanoes Ecolodge?

No, there is no casino at this guesthouse.

What time is check-in at Tiloreza Volcanoes Ecolodge?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Tiloreza Volcanoes Ecolodge?

This guesthouse offers free self parking.

Does Tiloreza Volcanoes Ecolodge have a pool?

Tiloreza Volcanoes Ecolodge features an outdoor pool.

Does Tiloreza Volcanoes Ecolodge have a restaurant?

Yes, there is a restaurant on site.

Does Tiloreza Volcanoes Ecolodge have a spa?

This guesthouse has a spa, which features Thai massages.

How close is Tiloreza Volcanoes Ecolodge to downtown Cyuve?

Tiloreza Volcanoes Ecolodge is 2.4 mi away from Ruhengeri.

Tiloreza Volcanoes Ecolodge Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, wonderful staff

Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Incredible Experience

Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.
View of the Virunga Mountains from the upstairs restaurant.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay near the Volcanoes park

I loved this place—prolific bird life in the garden, including sunbirds. Good restaurant with a view. Friendly and helpful staff. Better priced than similar venues.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was inedible ,limited choice ,very basic ,overpriced hotel with no facilities and poorly managed
Stayed 3 nights in May 2025
Verified review

6/10 Okay

AIWEKHOE

Liked: Staff & service
Stayed 1 night in Dec 2023