Note fondée sur 201 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2023 par MIMARU東京銀座EAST Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel and staying with us and also taking your precious time in giving us full score on our hotel services. We really appreciate your effort.We would really love to welcome you in near future.Once again thank you so much.Best RegardsFront Desk Team
par un voyageur
Publié le 12 juill. 2023 sur Expedia
Wow ! Just perfect for the price. Thank you !
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Front Desk Team, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write such a wonderful for us. We are beyond delighted to know that you enjoyed your stay. We hop you had a delightful experience during your trip in Japan, and hope to see you again in the future!
par un voyageur
Family favorite
Publié le 12 mars 2024 sur HotelsWe all loved this hotel so much! Very clean and comfortable. The location was good. The staff were wonderful and had all sorts of recommendations. They even created a really nice booklet with personal favorites. So nice! We stayed in 6 hotels on our trip and everyone voted this hotel as the best.
Commentaires de Gestion de l’hôtel
12 mars 2024 par MIMARU TOKYO GINZA EAST, Gestion de l’hôtel
Dear guest,Thank you for choosing to stay with us.We sincerely appreciate your kind words, and this is our pleasure that you consider us the best among the hotels you stayed. We are happy to know that you were satisfied with the room and our hotel staff.We are really looking forward to seeing you at MIMARU again.Best Regards,MIMARU TOKYO GINZA EASTFront Desk
par un voyageur
Big room in Tokyo
Publié le 7 mars 2024 sur HotelsThe space is big relative to rooms in Tokyo. This is an apartment hotel so it should not be compared to a regular hotel in terms of services. For us, the primary consideration was the room space for a family of 4 adults. There’s a dining table, mini kitchen, separate bath from the toilet. Distance from several train stations ranges from 350m to 1km. Tokyo Station is just 1km away. It’s a good distance to walk after running the Tokyo Marathon. Tsukiji Market, Ginza stores and shops are within walking distance. It’s 2km to the Imperial Palace which has a 5km running loop, so the 2km distance can be your warm up and cool down after doing 2 or more loops. You can also run at the Sumida river banks. Overall, it’s a good stay at Mimaru Ginza East.
Commentaires de Gestion de l’hôtel
8 mars 2024 par MIMARU TOKYO GINZA EAST, Gestion de l’hôtel
Dear Eribert Padilla,Thank you so much for reveiwing our hotel and also giving us 5/5 score. We are so glad to have you as our guest. Also, thank you from the bottom of our heart for writing such a beautiful and in detailed guest review and lettting everyone know about your experiences as well.If you happen to visit Japan do not forget to visit us again.Best RegardsFront DeskYuvi
par un voyageur
Publié le 2 mars 2024 sur Expedia
All the staff was great particularly somit who helped get on a call and get me a hard to find item in Japanese and Guilia who helped w a complex request for our last day. Thanks to everyone we have a wonderful and memorable trip!
Commentaires de Gestion de l’hôtel
3 mars 2024 par MIMARU TOKYO GINZA EAST, Gestion de l’hôtel
Dear Eugene,Thank you so much for giving us such a wonderful reveiw on our hotel property and also mentioning some of the names of our staffs. We will surely pass the message to those staffs and they would surely be motivated to see admiral words from your side.We priotize in the satisfaction of our guest and if there is anything we need to improve in coming future please let us know.We are looking forward to seeing you in near future.Best RegardsFront Desk Team
par un voyageur
空間舒適有廚房，適合長期旅遊居住
Publié le 27 févr. 2024 sur Hotels舒適寬大的空間，每個人一張單人床，每天都能夠得到很好的休息。
有個小廚房，鍋具餐具完善，對面有個小超市、附近也有7-11，買點水果食材，每天都能簡單在房間裡吃些早餐和宵夜。
房內有張大餐桌，方便用餐和遊戲；投影螢幕有YOUTUBE，剛好可以看看介紹要去哪玩，家人們都非常滿意。
前台有中文人員，可提前寄放行李，人員們都非常友善，進出微笑招呼，感受十分愉快。
1樓有足夠的洗衣/烘衣設備，適合長期旅遊的人。
在三個地鐵站中間位置，出行方向選擇多。參加一日遊行程，可選在東京車站會合的行程，也有到酒店接送的，很方便。
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for staying with us and giving us a great score! We are exteremely happy to hear all of positive comments about our location and facility!We also thank you about the comment about our staff! We are glad that we could help you.We hope to see you and host you again in the future!Best Regards,MIMARU Tokyo Ginza East
par un voyageur de Denver
Publié le 26 févr. 2024 sur Expedia
Overall the property was clean, spacious, and in a safe area. It is a about a 5 minute walk to a subway, and 10-15 minute walk to the fish market or Tokyo Station.
The only down side was the lack of transparency on cost of a lost keycard. Not used to keycards having any value in the US. The cost was 1000 yen at check out for the lost card.
Commentaires de Gestion de l’hôtel
3 mars 2024 par MIMARU TOKYO GINZA EAST , Gestion de l’hôtel
Dear Jason,Thank you so much for giving us 5/5 score which really means a lot to us. We are glad to know that you were satisfied the hotel cleanliness, spacious room and safety concern.We apologize you for the inconvenience caused due to charge for the lost card keys because of our hotel policy.We look forward to seeing you at Mimaru in future.Best RegardsFront Desk Team
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Very nice stay. Loved family room and staff
Commentaires de Gestion de l’hôtel
25 févr. 2024 par MIMARU Tokyo Ginza EAST Front Desk Team, Gestion de l’hôtel
Thank you for choosing to stay with us and this is our pleasure to serve you during your Japan trip. We sincerely appreciate your feedback and kind words. We are happy to know that you are satisfied with our hotel. We look forward to meeting you at MIMARU again.Best RegardsFront desk teamMimaru Tokyo Ginza East
par un voyageur
Publié le 20 févr. 2024 sur Expedia
整體感受還是很好！
Commentaires de Gestion de l’hôtel
20 févr. 2024 par MIMARU TOKYO GINZA EAST Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you for staying with us at MIMARU Tokyo Ginza East and giving us a 5/5!We hope you had a great time at our facility and able to travel around the city!We hope to see you again, and host you in the future!Best Regards,
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par MIMARU Tokyo Ginza EAST Front Desk Team, Gestion de l’hôtel
Dear Guest,Thank you very much for leaving a review of your stay with us.We hope that you made many wonderful memories during your time in Tokyo, and hope to host you again either at MIMARU GINZA EAST or other MIMARUs in Tokyo, Kyoto and Osaka.
