Note fondée sur 744 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 juin 2022 sur Hotels
Correct pour une nuit
par un voyageur
Publié le 16 mars 2024 sur Expedia
par un voyageur
Publié le 11 mars 2024 sur Hotels
Nice clean, friendly staff but hotel is loud not much if any insulation between floors. Recommend staying on top floor
par un voyageur
Publié le 5 mars 2024 sur Expedia
par un voyageur
Publié le 1 mars 2024 sur Expedia
par un voyageur
Publié le 24 févr. 2024 sur Expedia
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Good
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Water pressure in shower and bathroom sink were horrible! Pillows are way too soft. We had some loud people in our hallway for most of the night our first night there. We got a 5 am wake up call we never asked for we told the front desk the next morning and they did apologize however we got the call again the next morning at 5 am again…
Commentaires de Gestion de l’hôtel
6 mars 2024 par ME, Gestion de l’hôtel
Hi Lisa, thank you for taking the time out of your day to leave us a review and for staying at Hampton Inn & Suites! We are sorry to hear about your unsatisfactory experience with some of our amenities during your stay, and apologize for the inconvenience caused by the wake-up calls addressed to your room. Your concerns have been forwarded to our management team and will be addressed with our staff to prevent these occurrences from happening in the future. We hope you will consider staying with us again soon for an improved guest experience!
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Good for a short business trip
Commentaires de Gestion de l’hôtel
6 mars 2024 par ME, Gestion de l’hôtel
Hi Gaye, thank you for taking the time out of your day to leave us a review and for staying at Hampton Inn & Suites (Toledo/Westgate)! We are glad to hear that you had a pleasant experience at our hotel and hope you will consider staying with us again soon!
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Love this hotel chain but this is the first time we have stayed in Toledo. The carpet was old, stained and torn. Breakfast employee was gruff and came off rude and disrespectful to patrons
Commentaires de Gestion de l’hôtel
6 mars 2024 par ME, Gestion de l’hôtel
Hi Jessica, thank you for taking the time and leave us a review and for staying at Hampton Inn & Suites. We are sorry to hear about your unsatisfactory experience with some of our amenities and your time at breakfast during your stay. We have recently onboarded new staff to our management team, who will be tasked with working with our front desk and other customer-facing staff to prevent unfavorable guest experiences from occurring moving forward. We are also currently in the beginning stages of having a complete renovation of our facilities done to improve overall quality for our guests, and your concerns regarding carpeting conditions are planned to be addressed in this overhaul. We hope you will consider staying with us again in the future for an improved guest experience!
