Avis 4' to sandy beach sunny apartment

beau petit appartement dans un endroit très sympa, idéal pour quelques jours de détente. Petit bémol en ce qui concerne les équipements : matériel de cuisine trop peu complet et ustensiles de cuisson pas adaptés à la plaque de cuisson, à corriger.

Our stay in Torrevieja was a huge disappointment. The apartment is being advertised as “Beautiful newly refurbished” which is a complete lie, everything in this place is old, dated or broken and dirty, we complained about the first day, and the owner basically ignored it. The kitchen doesn’t have a matching set of dishes, the drawer with silverware is nasty (we didn’t even use it), the bath towels looked like floor rags, washed out and old (we bought new ones at Carrefour to use). Basically, we went there and started our vacation by cleaning this place, so we wouldn’t be too disgusted to use it. On top of everything, the air-conditioning was broken, the owner called for technicians who came the next evening (17:00), they told Alexandrea it was too old and beyond repair. They left and the owner advised us to use fans instead. That was unacceptable to me and we left the next day to a hotel. Even though the place was nasty dirty and we cleaned it for ourselves, the owner still refused to reimburse us for cleaning. By the way, in her rules, the owner asks you to clean the apartment upon departure, and the cleaning charge is for washing towels and changing sheets, this practice is unacceptable because the place is only as clean as the previous occupant leaves it for the next one. Description “Very luminous and sunny” is another lie, the place has the balcony enclosed and converted into a living space. We had to leave the shutters down to prevent sunlight from heating the apartment up, maybe if the AC worked you could leave the one on the right window up but if you had the left side up you could step over on to the neighbor's balcony. It didn't feel very private with the shutters up. Truly, this is a studio apartment that has been chopped up and made into 2 tiny bedrooms (one without a window) and tiny living space. The owner either needs to take pictures that represent how it really looks today and reflect it's true condition more accurately in the description or bring the apartment back up to "freshly refurbished standards" No off-street parking. On the positive side, the location is pretty good (street view) and 2 restaurants nearby were excellent. I don’t know who wrote the 5-star reviews… and why?

We only stayed for 3 nights but we enjoyed our stay, it was a lovely relaxing break. Very helpful owner, when we had to make contact.

El apartamento cumplió nuestras expectativas y tenía todo lo necesario para que no echáramos en falta nada en nuestras vacaciones, incluso cosas para bebés y equipamiento para la playa. La comunicación con la anfitriona fue fluida y estuvo disponible en todo momento.