6/10 â Acceptable
Shae S.
2 sept. 2025
I REALLY wanted to leave a great review but I am unable. The location is perfect and the staff communicated really well and tried to be accommodating. On the surface the initial experience is great, until you look closer. These properties are all probably similar, but ours needs a LOT of TLC. Small things make a huge difference. The maintenance is not handled well. Tiles installed badly and many cracked, the toilets aren't stable and probably leak into the sub floor because the floor bows in at least on bathroom. Missing or burnt out light bulbs, the AC unit doesn't work on regular cooling and barely worked on Turbo mode. Thank god they have fans and it was cooler when we were there. Towel bar was barely attached and almost hanging off the wall. There was a damp wall in the stairwell as well and the stairs are dangerous. I wouldn't go up there and the husband almost fell coming down. Everything seemed clean but the floors haven't been mopped all summer or at least mopped well. These are just a few things we saw.Unfortunately, we won't return until they consider updating the properties and making sure they are safer. Gravel would be nice on the main walking areas. When it rains, it is very slippery. If you are older or have a handicap, I recommend not choosing to stay here. I mean no disrespect to anyone but we paid a lot of money to be uncomfortable and we left a day early due to it. We take one vacation a year and save for it. We were really disappointed.
Shae S.
Séjour de 4 nuits en août 2025
