Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 mars 2023 par Lisa, Gestion de l’hôtel
Dear Jonathan,Thank you very much for staying with us and letting others know on your stay. We are delighted that you thoroughly enjoyed your stay here at Red Lion Inn & Suites. We look forward to your return!Sincererly,Lisa Avila
par un voyageur
horrible expérience
Publié le 14 mars 2023 sur HotelsUne seule nuit passée dans cet hôtel, expérience désastreuse. La chambre était sale, le sol collant, micro-onde en panne. Ultra bruyant. Personnel pas à l’écoute qui n’a pas voulu ou pu nous donner une couverture supplémentaire. A fuir !
Commentaires de Gestion de l’hôtel
14 mars 2023 par Lisa , Gestion de l’hôtel
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.
par un voyageur de Newport Beach
Publié le 13 mai 2024
Commentaires de Gestion de l’hôtel
15 mai 2024 par Front Desk , Gestion de l’hôtel
Thank you for the 4 out of 5.
par un voyageur
Publié le 6 mai 2024
The hotel is old & it reflects in the scratched up toilet & tub. Not the nicest area.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Front Desk , Gestion de l’hôtel
We appreciate your feedback and are workinghard to address the issues you experiencedduring your stay. We are striving to makeimprovements to our service standards andhope to have you as a guest again in the future.
par un voyageur
Do not recommend
Publié le 7 mars 2024 sur HotelsWe had to book a room at a different hotel. The room was filthy. When you first walk in there was an overwhelming smell of cigarettes and mold, and upon further inspection of the room we found various stains on the bedding, matress and even the rags/ towels. The pillow cases were so dingy they no longer looked white. It was disgusting, I may not have high standards but I definetly have some and this was far below mine. They gave us an option to move to a different room but judging by the look of the hotel itself and the area it was in I figured every room we moved to would have been like that. It's in a very seedy neighborhood, neither my mom or I would have felt safe and comfortable staying there.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Front Desk , Gestion de l’hôtel
Thank you for taking the time to leave us a review. On behalf of my entire team, I'd like to apologize for failing your expectations upon arrival. We are sad to see you had this interaction with us. This issue has been addressed with management. If there is anything more we can do please reach out. Thank you for your feedback.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2024 par Front Desk , Gestion de l’hôtel
We are sorry to hear that your stay with us didnot meet your standards. We would likeadditional information to help us prevent thisfrom happening in the future. If you haveanything to add to give us a better perspectiveabout your stay with us please give us a callat 520.791.7511
par un voyageur
Publié le 3 mars 2024 sur Expedia
The property was fine it’s Expedia that’s a scam and horrible to deal with. The way the booking system is set up is a disgrace. You enter a date then select a property and as soon as you do that it defaults to another date. If you don’t check it books for the default date and not the date you originally selected. Then they charge you because of the no refund policy. Scam.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Desk , Gestion de l’hôtel
Thank you for your feedback. We are happy to see you enjoyed your stay at Red Lion Inn. We apologize about any issues you may have had with your booking. Thank you for choosing to stay with us. If you need help in the future with booking our front desk is available 24/7.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Desk , Gestion de l’hôtel
Thank you for leaving us a 10 rating review. We appreciate this kind review. We hope to welcome you back to Red Lion Inn again soon. Thank you for being a valued guests!
par un voyageur
Más o menos
Publié le 2 mars 2024 sur HotelsSolo las camas están cómodas y la ubicación accesible, lo demás está viejo, deteriorado y peligroso. Además no hay insonorización en las habitaciones y se escucha molesto los carros de la carretera. El desayuno es pésimo.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Desk , Gestion de l’hôtel
Thank you for leaving us a review. We are pleased to hear our location was convenient for you. Thank you for your feedback about the comfortable beds. We hope to see you again soon. Thank you for being our guests!
par un voyageur
Kinda Sorta
Publié le 1 mars 2024 sur HotelsThis property is located near the highway, very noisy.
The room was adequate but out dated.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Front Desk , Gestion de l’hôtel
Thank you for taking the time to leave us a review. We are located right off I-10 Highway and one street light away from downtown. Thank you for being our guests and we hope to welcome you back soon.
