Note fondée sur 543 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
79 % des clients le recommandent
3,2 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 10 mai 2024
The hotel was nasty and they didn’t have a room ready in time and they wanted a $100 deposit on a $60 room-we didn’t stay
Commentaires de Gestion de l’hôtel
10 mai 2024 par Karly, Gestion de l’hôtel
Abel,Thank you for the review.
1 sur 5
par un voyageur

Publié le 11 mars 2024 sur Expedia
Pests like mice and roaches, keys nit workibng to the point where one must have a key replaced up to six times in a period of 30 minutes trying to get into a room after a Long Day's Work at the hospital wouldn't want just wants to go in and rest, and key after key does not work after going up and down three flights of stairs to finally an hour later have access to the room, are other main problems that are a frequent problem
Commentaires de Gestion de l’hôtel
15 mars 2024 par Karly , Gestion de l’hôtel
Dear Javier,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.
1 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Kept seeing roaches, one even was crawling on my arm while I was feeding my newborn baby on the bed. Very poor condition and smelled like smoke even though we booked a non smoking room, even saw residue from a cigarette on the counter. Never again. It was so bad we checked out early.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Karly , Gestion de l’hôtel
Dear Amaris,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.
3 sur 5
par un voyageur

Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Karly , Gestion de l’hôtel
Dear Donovan,Thank you for taking the time to leave a review. We appreciate it.
1 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Karly, Gestion de l’hôtel
Dear Lee,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
5 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Karly, Gestion de l’hôtel
Philip,Thank you so much for the 10/10 review. We are so glad you enjoyed your stay and we hope to see you back soon!
2 sur 5
par un voyageur

Ehhh

Publié le 12 févr. 2024 sur Hotels
It's so so you get what you pay for.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Managment, Gestion de l’hôtel
Dear valued guest, thank you for taking the time to complete our online review. We hope to see you again soon!
3 sur 5
par un voyageur

Publié le 3 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Denise Ely. Assistant General Manager , Gestion de l’hôtel
Dear Monita,Thank you for the feedback and hope to see you again in your future travels.
1 sur 5
par un voyageur

Publié le 2 févr. 2024 sur Expedia
No good
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Karly, Gestion de l’hôtel
Dear Audencio,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
3 sur 5
par un voyageur

Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Karly, Gestion de l’hôtel
Dear Jaynae,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.