Note fondée sur 123 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
Adrien, thanks for replying the survey about your visit. We hope to have the opportunity to see you back in the near future. Sincerely,
par un voyageur
Publié le 12 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2023 par Armando López - Experience Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your preference.We will be happy to receive you again when your travels brings you back to Tulum.Best Vibes!
par un voyageur
Bel hôtel
Publié le 9 avr. 2022 sur HotelsTrès bel hôtel confidentiel, chambre très confortable, 2 piscine dont une en roof top,
Style hippie chic sobre et élégant, décoration recherchée, on s’y sent bien, je recommande vivement cet établissement
Commentaires de Gestion de l’hôtel
10 avr. 2022 par Armando López Experience Manager, Gestion de l’hôtel
Dear Guest,
Thank you so much for your preference. We work everyday to make the hotel confortable
par un voyageur
Publié le 3 janv. 2022 sur Expedia
Paradis en pleine jungle!
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Armando López Experience Manager, Gestion de l’hôtel
Dear Guest,
Thank you so much for your preference and for share your experience.
Hope to see you soon
par un voyageur de Fredericksburg
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
Dear Marjorie,Thank you for taking the time for your review, we hope we were able to meet your expetations and look forward to see you again in the near future.Sincerely,
par un voyageur
Publié le 21 mars 2024 sur Expedia
Lovely hotel, great breakfast and wonderful staff.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
Dear Jackie,Thank you for shaing your recent experience, we are happy to know that your expectation were met by our great team.We look forward to see you again in the near future. Sincerely,
par un voyageur
Publié le 21 mars 2024 sur Expedia
Great service, friendly staff and most importantly, I was able to relax.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
DavidThanks for your comment, we are happy that we met your expectations and have shared your review with team. As you mention, our property is ideal for a R&R getaway.Cheers.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Everything was good but No coffee machine or hot water kettle in the room makes it inconvenient to get a basic cup of tea as you have to walk across to the coffee shop.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
Dear guest,Thank you for your comment, we take your comment as a constructive one and will review the possibility of having coffee machines available in the rooms.We hope to have the opportunity to serve you in the near future.
par un voyageur
Publié le 6 mars 2024 sur Expedia
This place is amazing and so relaxing. I love the costumer service provided.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
Dear Jennifer,Thank you for your review, we are thrilled to learn that we met your expectations and look forward to have the opportunity to serve you again in the near future.Sincerely,
par un voyageur de Toronto
Publié le 1 mars 2024 sur Expedia
Loved the smaller boutique vibe to the Kimpton. They made us feel most welcome, especially my pup who had his own dog bed and custom made doggy treats delivered in-room. The buffet breakfast was a bit lacking and the property could add lounge chairs around the pool. Do not use the ATM machine onsite as the charges are beyond egregious. The service was wonderful and overall highly recommend staying here.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Jorge Gutierrez. GM, Gestion de l’hôtel
Dear Corinne,Thank you for your review, as you mention we are pet lovers and strive to treat our furry guests pampered too.We are reviewing your feedback regarding our buffet offer to improve it. We hope to have the opportunity to serve you again in the future.Sincerely,
