Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,5 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Propre et le centre rempli de verdure a la piscine !!
par un voyageur
Publié le 15 févr. 2024 sur Hotels
par un voyageur
Publié le 3 févr. 2024 sur Hotels
Condo was very nice. It could use more pots and pans that work on induction cooktop.
par un voyageur
Publié le 3 déc. 2023 sur Expedia
Property has the potential to be great…before arrival to the property I received a text message via Whats App…that the jacuzzi isn’t functioning properly…one of the main reason that we booked this property…it was fixed 2 day later…the day before we was leaving. We also had some hot water issues that was resolved by us turning the breaker switch on and off. A lot to like, but we was a bit disappointed, but made it work.
par un voyageur
Publié le 21 sept. 2023 sur Expedia
par un voyageur
Publié le 22 août 2023
clean, quiet, and super easy parking...modern, resort-feel, but not easy access to beaches...close to town and dining...otherwise convenient location.
par un voyageur
Publié le 16 août 2023 sur Expedia
property large and luxurious
unfortunately loss of power, off and on for a day
par un voyageur
Publié le 6 juin 2023 sur Expedia
muy padres las instalaciones!!
Commentaires de Gestion de l’hôtel
8 juin 2023 par Response, Gestion de l’hôtel
Estimado AldoMuchas gracias por su comentario! Nos alegra saber que ha disfrutado su estancia en Mistiq
par un voyageur
Publié le 12 janv. 2023 sur Expedia
It's beautiful and very green. It's a little far from the beach and not really within walking distance of any cafes or restaurants. We stayed there the first week of January when a massive trance music festival happens in Tulum. If you don't like trance and techno this is not the place for you.
Commentaires de Gestion de l’hôtel
9 mai 2023 par Response, Gestion de l’hôtel
Dear Monica!Thank you for your review! We hope to see you again in Mistiq
par un voyageur
Publié le 6 juill. 2022 sur Expedia
The property was actually very nice. However, everything else was a nightmare. Elevators were out of service and my mom has bad knees. Took us hours to get a room on the first flirting and calling and complaining. No 24 hour concierge, had to ask for towels everyday, lost electricity and water for half a day.
Commentaires de Gestion de l’hôtel
13 juill. 2022 par Response, Gestion de l’hôtel
Dear Mohammed we are so sorry to hear this now. As I am aware you had booked an apartment in the 3rd floor and Concierge change your apartment to a ground floor and bigger one because you let us know about your mom situation. Also elevators in building G do not have any problems, they are working properly. Regarding Concierge, the schedule in which it works is detailed in Expedia. And regarding towels we are not a hotel, and we do not offer services as a hotel, like our name says we are a Condominio, this is why towels are not changed every day, this has been explained at the check in as well.
