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Glass House Retreat

4.0 star property
4-star Art Deco hotel with indoor pool

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Photo gallery for Glass House Retreat

Outdoor spa tub
Smart TV, streaming services
Superior Double or Twin Room, Garden View
Dining
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Harrow Road, Upminster, England, RM14 3BP
  • Place, Thorndon Country Park
    ‪16 min drive‬
  • Place, Lakeside Shopping Centre
    ‪24 min drive‬
  • Place, Thames River
    ‪25 min drive‬
  • Airport, London (STN-Stansted)
    ‪59 min drive‬

Room options

View all photos for Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Double Room, 2 Queen Beds, Mobility Accessible

Premium bedding, in-room safe, desk, laptop workspace

Premium Double Room, 2 Queen Beds, Mobility Accessible

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Upminster

Upminster retreat .You'll be within 3 miles (5 km) of Thorndon Country Park and 6 miles (10 km) of Stubbers Activity and Adventure Centre with a stay here. Langdon Hills Country Park and Westley Heights Country Park are also within 6 miles (10 km).

What's nearby

  • Thorndon Country Park - 16 min drive - 7.3 km
  • Festival Leisure Park - 24 min drive - 19.1 km
  • Tilbury Fort - 24 min drive - 19.3 km
  • Lakeside Shopping Centre - 24 min drive - 20.1 km
  • Thames River - 25 min drive - 19.9 km

Getting around

  • Brentwood West Horndon Station - 5 min drive
  • Upminster Underground Station - 10 min drive
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪The Bell Inn - ‬11 min drive
  • ‪Spice of India - ‬9 min drive
  • ‪McDonald's - ‬12 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Puddledock Farm Café - ‬5 min drive

About this property

Glass House Retreat

4-star Art Deco hotel with indoor pool
As a guest of Glass House Retreat, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. The business-friendly Glass House Retreat also features spa services, a garden, and coffee/tea in a common area. Free self parking is available.

This 4-star Upminster hotel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2019
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Front desk (limited hours)
  • Garden
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Glass House Retreat offers 21 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Upminster hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

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Palms Hotel & Retreat By Palette London Romford
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  • Restaurant
  • Parking available
  • Business services
3.5 out of 5, Good, 175 reviews
The price is CA $89
CA $117 total
includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch smart TV
  • Streaming services

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Glass House Retreat Hotel
Glass House Retreat Upminster
Glass House Retreat Hotel Upminster

Frequently asked questions

How close is Glass House Retreat to the airport?

Glass House Retreat is 23.4 mi (46-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Glass House Retreat have an airport shuttle?

Airport shuttle services are not available at Glass House Retreat.

How close is Glass House Retreat to the beach?

This hotel is 18.3 mi (39-min drive) from Thorney Bay Beach.

Does Glass House Retreat offer free breakfast?

Glass House Retreat offers free cooked-to-order breakfast every day from 8:30 AM to 9:30 AM.

Is there a casino at Glass House Retreat?

No, there is no casino at this hotel.

What time is check-in at Glass House Retreat?

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM.

Is there free parking at Glass House Retreat?

This hotel offers free self parking.

Does Glass House Retreat have a pool?

Glass House Retreat features an indoor pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Glass House Retreat have a restaurant?

Yes, there is a restaurant on site.

Does Glass House Retreat have a spa?

This hotel doesn't have a spa, but it does offer body wraps, reflexology, and facials.

How close is Glass House Retreat to downtown Upminster?

Glass House Retreat is 4 mi away from Upminster.

Glass House Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at the Glass House retreat - the team were amazing! Friendly, supportive, and attentive, they made sure I felt right at home. My room was a treat: clean, bright, and airy, with a fabulous rainforest shower and super comfy bed. And wow, the food! Every dish was delicious, I wanted to take the chef home with me! There were loads of activities to keep me busy, and I left feeling refreshed and recharged.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are beautiful and clean. The Staff were amazing, polite, welcoming and attentive, the resort felt like a home away from home. Food was delicious and my spa treatments from Zoe was unbelievable. Zoe made me feel comfortable, relaxed and the whole experience was just amazing. I will definitely be returning
Stayed 3 nights in Oct 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and beautiful food!
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025