Note fondée sur 736 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2024
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Georgiann, We're sorry to hear that you didn't have the experience you expected. Please feel free to reach out to us directly with any feedback so we can address any concerns you may have had during your stay.
par un voyageur
Publié le 9 avr. 2024
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Ethel, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Leon R., Gestion de l’hôtel
Hello Emmanuel,Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations. We look forward to seeing you in the future. Thank you!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Leon R., Gestion de l’hôtel
Hello Emmanuel,Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations. We look forward to seeing you in the future. Thank you!
par un voyageur
Bed bugss
Publié le 29 févr. 2024 sur HotelsBed bugs!!!!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Leon R., Gestion de l’hôtel
Hello William,We apologize for the issues you experienced during your stay. We appreciate your feedback as it will help us resolve and prevent issues like this in the future. Thank you!
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Leon R., Gestion de l’hôtel
Hello April,Thank you for taking time to review your stay. We are happy to see that you were pleased with our accommodations and look forward to having you as our guest in the future. Thank you!
par un voyageur
Publié le 18 févr. 2024 sur Expedia
The EconoLodge in Champaign Urbana was an untenable, stressful experience. The walls are extremely thin, I was given a room on the first floor with an adjoining room which was occupied by someone who screamed at someone on the phone for hours on end, keeping me up until 3 in the morning. I complained to the desk multiple times and they assured me they would ask her to quiet down, but she didn’t. The room was dirty, the sheets were stained, and a single roll of toilet paper was provided in lieu of tissues. The desk staff were kind enough to refund me for my remaining nights, but I would not recommend booking this hotel.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Manager, Gestion de l’hôtel
Hello Alexandra, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team always aims to address noise disturbances promptly, and we regret that this was not successful in your case. We appreciate your understanding and regret that your stay did not meet your expectations. Your comments will be shared with our team for review and improvement.
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Leon R., Gestion de l’hôtel
Hello Daniel,Thank you for taking time to review your recent stay with us. We are happy to see that you enjoyed your time at our hotel, and hope all else went well during your visit to the area. Thank you!
par un voyageur
Clean but no frills
Publié le 17 févr. 2024 sur HotelsI didn’t expect much from this hotel and that’s exactly what we got. The desk attendant at check in and first thing this morning acted like it was an inconvenience to assist me. He had said he would make new coffee but never did! Plus there were no cups. The food vending machine was basically empty. The gentleman that came in for the day shift was much more pleasant and helpful.
The lobby and hallways had a weird odor. Our room did not. It was clean and the bed comfortable . So - if you want just a clean bed to sleep in, book a stay. If you want anything more, find somewhere else.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Leon R., Gestion de l’hôtel
Hello Alison, Thank you for taking time to review your stay with us. We are sorry to see that your stay was not as pleasant as you or we would have liked. We hope all else went well during your visit to the area, and hope to see you in the future as we continue to improve our hotel. Thank you!
par un voyageur
Publié le 10 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Leon R., Gestion de l’hôtel
Hello Nancy, Thank you for taking time to review your stay with us. We are happy to see that you enjoyed our accommodations and hope to have you as our guest in the future. Thank you,
