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Inn at the Quay

4.0 star property
4-star hotel near Douglas College

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Photo gallery for Inn at the Quay

Balcony view
Meeting facility
Desk, iron/ironing board, free WiFi, bed sheets
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Queens Park
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.4 out of 10
Exceptional
(38 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(41 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

New Westminster

Quayside stay.With a stay at this Quayside hotel, you'll be within half a mile (1 km) of Douglas College and 6 miles (10 km) of Holland Park. Metropolis at Metrotown is within 6 miles (10 km) and Burnaby Hospital is within 9 miles (15 km).

What's nearby

  • River Market - 2 min walk - 0.2 km
  • Anvil Centre - 3 min walk - 0.3 km
  • Fraser River Discovery Centre - 3 min walk - 0.3 km
  • Douglas College - 4 min walk - 0.4 km
  • Queens Park - 19 min walk - 1.6 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪A&W Restaurant - ‬5 min walk
  • ‪Quesada Burritos & Tacos - ‬4 min walk

About this property

Inn at the Quay

4-star hotel near Douglas College
Inn at the Quay offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This 4-star New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

How close is Inn at the Quay to the airport?

Inn at the Quay is 14.5 mi (31-min drive) away from the Pitt Meadows, BC (YPK) airport, the closest popular airport to the property.

How much does it cost to stay at Inn at the Quay?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Inn at the Quay on Apr 12, 2026 start from CA $219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Inn at the Quay have an airport shuttle?

Airport shuttle services are not available at Inn at the Quay.

How close is Inn at the Quay to the beach?

This hotel is 14.8 mi (28-min drive) from Kitsilano Beach and 14.9 mi (27-min drive) from English Bay Beach. Don't forget your sunscreen!

Does Inn at the Quay offer free breakfast?

Free breakfast isn’t provided at Inn at the Quay, but cooked-to-order breakfast is offered for a fee of between CAD 15 and 25 per person. It's available on weekdays from 6:30 AM to noon and weekends from 9:00 AM to 1:00 PM.

Is there a casino at Inn at the Quay?

No, there is no casino at this hotel, but Starlight Casino (9-min drive) and Great Canadian Casino Vancouver (11-min drive) are nearby.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Inn at the Quay?

Free parking is not available at this hotel. Self parking is available for CAD 17.00 per day.

Does Inn at the Quay have a pool?

Inn at the Quay does not have a pool.

Does Inn at the Quay have a restaurant?

Inn at the Quay is home to The Boathouse, which features seafood, al fresco dining, and brunch.

Does Inn at the Quay have a spa?

There are no spa services available at this hotel.

How close is Inn at the Quay to downtown New Westminster?

Inn at the Quay is 0.4 mi away from New Westminster.

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 64 out of 1008 reviews
Rating 4 - Poor. 24 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 1 night in Dec 2025

4/10 Poor

Jerry

Business traveller
Disliked: Staff & service
The front desk gentleman was very standoffish. I get that a lot of people who book in that area party. But I work 16hrs and just needed somewhere to sleep. His tone and demeanor made me feel like I wasn’t welcomed.
Stayed 1 night in Dec 2025

10/10 Excellent

Rosalie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was extremely perfect. I would definitely stay in your hotel again.
Stayed 5 nights in Dec 2025

6/10 Okay

Dee

Liked: Cleanliness
Location isn't as accessible from the metro station as it looks. There are many stairs and a roundabout path must be taken to get to the hotel from the train. Room wasn't available when I arrived, which is fine, but I had to go back and check with the front desk to figure out when one was ready, I never got a text or email. Room had a nice view but was otherwise unremarkable. My partner described the mattress as "carboard-like". The shower head in the shower was so low I had to squat to wash my hair and I'm not even that tall of a girl. But things were generally pretty clean.
Stayed 2 nights in Dec 2025

4/10 Poor

Matthew

Business traveller
Disliked: Amenities, property conditions & facilities
Dated, next to elevator and ice machine that ran all night, thin walls so I listened to other rooms TVs and people yelling in hallway. Dirty dishes left by ice machine for more then 24 hours so I question housekeeping.
Stayed 2 nights in Dec 2025

8/10 Good

Glen

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff nice location
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Had a great time.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It didn’t disappoint
Stayed 2 nights in Dec 2025

8/10 Good

bruce

Stayed 2 nights in Dec 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Soneeca

Liked: Cleanliness, staff & service, property conditions & facilities
I love the experience
Stayed 1 night in Dec 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. Great place to stay
Stayed 5 nights in Nov 2025

8/10 Good

Ray

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Stayed 4 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Alm was good thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

4/10 Poor

Kelsey

Travelled with family
Disliked: Amenities
No parking in front. Went to parkade but no key to get up and had to walk through and up. Front desk person was mediocre and just handed keys with no info on pool, wifi etc. got up after 5 hours of travel and couldn’t find a room service menu. Called down to front desk and they told us to come down for it - wow awesome service we are paying for. Received room service and room was decent but no seasoning brought up, no water. Just a plate on a tray with silverware. First and last stay for us.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in personal we very pleasant and helpful. Room was very clean and view was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonya

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Kimberley

Stayed 2 nights in Nov 2025

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome views, clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my trip there. We don’t live very far away, but the view out my window was insane. We stayed on the Quay side and had a balcony, and it’s quite surreal to be lying in your bed and watch a boat go by. I will 100% be back… I didn’t really give a rating for the free breakfast because there wasn’t one and the picture of the room has my blanket blankets on the bed. But it was very clean, right beside the market, convenient parking at a really cheap rate for the area, and the staff was amazing and we had a great time
Stayed 2 nights in Oct 2025