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Hotel Mercure Wien Westbahnhof

4.0 star property
4-star hotel near Vienna State Opera

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Westbahnhof

Restaurant
Exterior
Exterior
Bar (on property)
A spacious lobby with a large window, a black planter with plants, a beige sofa, and a staircase.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Felberstrasse 4, Vienna, Vienna, 1150
  • Place, Mariahilfer Street
    ‪3 min walk‬
  • Place, Museum of Contraception and Abortion
    ‪5 min walk‬
  • Place, Wiener Stadthalle
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a suitcase.

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

7.0 out of 10
Good
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Vienna

Central Vienna getaway .Within a 10-minute walk of this Rudolfsheim-Fünfhaus hotel, you'll find Mariahilfer Street and Wiener Stadthalle. Vienna State Opera and Vienna Christmas Market are also within 2 miles (3 km).

What's nearby

  • Mariahilfer Street - 3 min walk - 0.3 km
  • Museum of Contraception and Abortion - 5 min walk - 0.4 km
  • Wiener Stadthalle - 6 min walk - 0.6 km
  • Lugner City - 8 min walk - 0.7 km
  • Raimund Theater - 9 min walk - 0.8 km

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Café Westend - ‬5 min walk
  • ‪Schnellimbiss Europaplatz - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪IKEA Restaurant - ‬5 min walk

About this property

Hotel Mercure Wien Westbahnhof

4-star hotel near Vienna State Opera
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Mercure Wien Westbahnhof. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 252 guestrooms or units
  • 8 levels
  • 2 buildings
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 1989
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Mercure Wien Westbahnhof offers 252 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
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Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

How close is Hotel Mercure Wien Westbahnhof to the airport?

Hotel Mercure Wien Westbahnhof is 14.3 mi (30-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on Jul 19, 2026 start from CA $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Mercure Wien Westbahnhof have an airport shuttle?

Airport shuttle services are not available at Hotel Mercure Wien Westbahnhof.

Does Hotel Mercure Wien Westbahnhof offer free breakfast?

Free breakfast isn’t provided at Hotel Mercure Wien Westbahnhof, but buffet breakfast is offered for a fee of EUR 25 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Mercure Wien Westbahnhof?

No, there is no casino at this hotel, but Casino Wien (7-min drive) is nearby.

What time is check-in at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Mercure Wien Westbahnhof?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does Hotel Mercure Wien Westbahnhof have a pool?

Hotel Mercure Wien Westbahnhof does not have a pool.

Does Hotel Mercure Wien Westbahnhof have a restaurant?

Hotel Mercure Wien Westbahnhof is home to Westside, which features international cuisine.

Does Hotel Mercure Wien Westbahnhof have a spa?

There are no spa services available at this hotel.

How close is Hotel Mercure Wien Westbahnhof to downtown Vienna?

Hotel Mercure Wien Westbahnhof is 1.8 mi away from Vienna.

Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 957 reviews
Rating 8 - Good. 450 out of 957 reviews
Rating 6 - Okay. 190 out of 957 reviews
Rating 4 - Poor. 49 out of 957 reviews
Rating 2 - Terrible. 22 out of 957 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service
A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice and the staff were very friendly. Would stay here again!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our stay in Vienna!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Marian P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

KURATA

Liked: Cleanliness, amenities, property conditions & facilities
Good location, reasonable price, good hospitality
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to the station. Comfy beds
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Great place to stay close to the train station.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Claudia

Liked: Staff & service
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Rashid

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable

I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Elliot

Liked: Cleanliness
Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Stayed 2 nights in May 2025
Verified

8/10 Good

TOSHIKO

Liked: Cleanliness, property conditions & facilities
I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while.
Stayed 3 nights in May 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price quality. Extreme good breakfast
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a friendly helpful staff. We stayed here over 20 years ago and decided to book again as part of the final leg of our Vienna visit. The place has changed a lot with a lovely new lobby and an exceptionally good restaurant which we tried.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Khurram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is all good and comfortable I like it
Stayed 1 night in Feb 2023
Verified

8/10 Good

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Front desk was friendly
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Cobey

Liked: Cleanliness, staff & service, property conditions & facilities
Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.
Stayed 2 nights in May 2023
Verified

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, hotel, Nothing More than that.
Stayed 3 nights in Aug 2022