Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,1 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Excellent choice
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Jitendra, Gestion de l’hôtel
Dear Ms. Suhasini, We're delighted to hear that you had a great experience! It's fantastic to know that you found our product to be an excellent choice. We take pride in the quality and value we offer, and it's always rewarding to see it reflected in customer satisfaction. If there's anything more we can do for you, or any feedback you'd like to share to help us continue to improve, please don't hesitate to reach out. We're here for you and look forward to serving you again in the future.
par un voyageur
Publié le 2 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Jitendra, Gestion de l’hôtel
Dear Mr . John,Greetings from Fortune Murali Park, Vijayawada!At the outset, I would like to thank you for allowing us to host you during your visit to Vijayawada.I am pleased to know that you were satisfied with your experience of our services and facilities.At Fortune Murali Park, Vijayawada, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Fortune Murali Park, Vijayawada, and would be delighted to assist you with any requirements.Regards,
par un voyageur
Not up to the mark.
Publié le 20 janv. 2021 sur HotelsThere are lot of other options available in Vijayawada in this price range.
Commentaires de Gestion de l’hôtel
1 févr. 2021 par Jitendra, Gestion de l’hôtel
Dear Guest,
Namaste!!!
Thank you for sparing your time and giving your valuable feedback to us.
May we request you to update us where we went wrong to enable us to take corrective measures.
Warm Regards
par un voyageur
Good
Publié le 22 déc. 2019 sur HotelsEverythlng wad good and acceptsble eccept for too few sofas or chairs in the lobby and the same music played, Kenny G?
Commentaires de Gestion de l’hôtel
18 juill. 2020 par Sujith, Gestion de l’hôtel
Dear Guest, Thank you for giving your feedback on us at Expedia platform. It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a reliable and reputable partners as you are. We look forward to the pleasure of welcoming you again. Warm Regards, C.Sujith General Manager
par un voyageur
Good Service and comfort
Publié le 5 mai 2019 sur HotelsCommentaires de Gestion de l’hôtel
6 mai 2019 par jitendra, Gestion de l’hôtel
Dear Guest, Thank you for giving your feedback on us.It is through valuable feedback like yours that we strive to exceed customer expectations. In this instance, I would like to express my gratitude and appreciation to you for the support and cooperation. We are glad to have such a reliable and reputable partners as you are. We look forward to the pleasure of welcoming you again. Warm Regards
par un voyageur
Long way for little improvment
Publié le 22 mars 2019 sur HotelsIt requred a lot of efforts for small improvements such as WIFI and a refregirator. It took me three telephone calls/visits to have them fixed. For the case of the refregirator, it took half a day to solve this. This is very irritating and frustrating. I prefer a hotel where one call solves the problem immediately.
Commentaires de Gestion de l’hôtel
27 mars 2019 par Jitendra, Gestion de l’hôtel
Dear Guest, Greetings from Fortune Murali Park, Vijayawada.
At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Vijayawada. At “Fortune Murali Park”, it is our constant endeavor to provide you with high standards of personalized service and efficiency. We have diligently noted your feedback on our services and wish to bring to your notice that the concerned Department heads have been briefed on the same and remedial measures have been implemented We value your feedback and do look forward to welcoming you back at the hotel soon. I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.
Warm Regards,
par un voyageur
Bad communication
Publié le 14 mai 2018 sur HotelsSome communication problem. Satelite TV was not working, so I asked for fixing. Guys came but could not fix it. They went back without saying anything. The problem was fixed nex day, but no explanation, no apology. They may improve the communication.
Commentaires de Gestion de l’hôtel
16 mai 2018 par Jitendra, Gestion de l’hôtel
Dear Guest,
Greetings from Fortune Murali Park, Vijayawada.
At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Vijayawada.
At “Fortune Murali Park”, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We have diligently noted your feedback on our services and wish to bring to your notice that the concerned Department head have been briefed on the same and remedial measures have been implemented
We value your feedback & looking forward to meeting you.
Warm Regards
par un voyageur
Publié le 8 avr. 2018 sur Hotels
The place is a trip to the past... with a terrible customer service
Commentaires de Gestion de l’hôtel
16 avr. 2018 par jitendra, Gestion de l’hôtel
Dear Sir,
Warm greetings from all the team at Fortune Murali Park, Vijayawada.
On behalf of the management of Fortune Murali Park, Vijayawada, I would like to thank you for staying with us.
At Fortune Murali Park, Vijayawada we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.
It was therefore very disappointing that you have experienced shortfall of services. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.
I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Murali Park, Vijayawada.
In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding.
Recommandé
pour Tout le mondepar un voyageur de Chennai
good but slow and over priced
Publié le 18 janv. 2018 sur Expedia
Contre : Room service
Room maintenance
The food and rooms are good. The room service is the slowest i have seen. On the whole the hotel and rooms have the feel of used material - not refurbished and renewed.
Commentaires de Gestion de l’hôtel
20 janv. 2018 par jitendra, Gestion de l’hôtel
Dear Guest,
Greetings from Fortune Murali Park, Vijayawada.
At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Vijayawada.
At “Fortune Murali Park”, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We have diligently noted your feedback on our services and wish to bring to your notice that the concerned Department heads have been briefed on the same and remedial measures have been implemented
We value your feedback and do look forward to welcoming you back at the hotel soon.
I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.
Warm Regards,
Jitendra
par un voyageur de Chicago
Just an extension to street side sleeping
Publié le 9 janv. 2018 sur Expedia
Pour : Near to shopping areas
Contre : Wash blankets after every guest, repair water system, replace toilet seat, make sure to clean restaurant plates and spoons, replace rude employees.
Emplacement : Lot of shopping in 5 to 10 minutes drive.
Hotel staff are horrible. Talks like street side rowdies. They don't know local language or English and at the same time with lot of headstrongness. Treats guests very bad. If you give big tip ($9 or more), then they will smile for 5 mins and after that the next shift employees will start the same rudeness. Buffet breakfast is horrible. They know you won't give any tips, all dirty atmosphere with super crowd with outside people and it is a big mess... food spilled everywhere, dirty plates and spoons, extremely rude employees and we don't even know what language they speak. My next table guest asked for a spoon and the server bring a used spoon from other table just by wiping with paper napkin. Toilet seat is horrible. Shower all of a sudden dumps hot water and then normal water. Make sure you won't burn your skin. Stinky smell in the rooms with concentrated pest control spray. Yellow spots on the blankets...
Commentaires de Gestion de l’hôtel
20 janv. 2018 par jitendra, Gestion de l’hôtel
Dear Guest,
Greetings from Fortune Murali Park, Vijayawada.
At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Vijayawada.
At “Fortune Murali Park”, it is our constant endeavor to provide you with high standards of personalized service and efficiency.
We have diligently noted your feedback on our services and wish to bring to your notice that the concerned Department heads have been briefed on the same and remedial measures have been implemented
We value your feedback and do look forward to welcoming you back at the hotel soon.
I look forward to meeting you during your next visit and would be delighted to assist you with any requirements.
Warm Regards,
Jitendra
