Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Excellent hotel
Commentaires de Gestion de l’hôtel
2 août 2023 par Hotel Management, Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
par un voyageur
Publié le 11 avr. 2023 sur Expedia
Chambre confortable, mais pas très bien isolé. Point négatif: bien que la nourriture soit bonne, le fonctionnement pour le déjeuner n'est pas clair.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Hotel Management, Gestion de l’hôtel
Merci pour votre avis. Nous sommes désolés d'apprendre que nous n'avons pas répondu à vos attentes lors de votre récent séjour. Nous apprécions vraiment vos commentaires car nous sommes toujours à la recherche d'opportunités d'amélioration. Nous espérons avoir la chance de vous accueillir à nouveau dans le futur pour un séjour plus agréable.
par un voyageur
Publié le 10 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2022 par Hotel Management , Gestion de l’hôtel
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
par un voyageur
Publié le 15 oct. 2019 sur Expedia
Super rapport qualité/prix!
Confort, emplacement et service
Commentaires de Gestion de l’hôtel
17 oct. 2019 par Bart, Gestion de l’hôtel
Thank you for your stay
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur de Johns Island
Publié le 13 mars 2024 sur Expedia
This is obviously a nice place with a great location, but the staff was what made it shine, from the wait staff to the front desk to the cleaning people. Everybody had a great attitude, and was very helpful. Thank you!
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Management, Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
par un voyageur
Publié le 12 mars 2024
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Management, Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
The Madison Hotel which is owned and operated by Marriot advertised and charge us extra for the room as "City View". We checked in into a room at the 10th floor but the room didn't have any view except a tall building on the other side of the street (about 50' away) with a brick exterior.
The next morning we woke up before 6am because of a bang bang noise from the above floor. It turned out they have a construction going on without a) disclosing it in any form or shape (online or at the check-in time), b) closing the hotel because of the construction.
When we complained about the City View, the manager said: "This is what we call "City View" because you see the next building on the other side of the street. If that's the case, every hotel room is a "City View" room unless the room is in the basement.
And regarding the construction noise, they said sorry and said they can downgrade us to level 6 without compensating us for the downgrade. We decided to go to level 6 to avoid all-day long construction noise.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Property Management , Gestion de l’hôtel
Thank you for taking the time to share your feedback Michael. We are disheartened to hear that we fell short in multiple areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you in the future.
