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The Lux Hotel & Conference Center, an Ascend Collection Hotel

Property class: 2.5
Hotel near National Women's Hall of Fame in Waterloo

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Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Restaurant
A modern building with a parking lot and a grassy area in front.
A lobby with a flat-screen TV mounted on a wall, a fireplace, and seating arrangements including armchairs and a round coffee table.
A hotel room with a sofa, a small table, a dining table with chairs, a lamp, and a view through a window with curtains.
A hotel sign with a logo, the name "The Lux Hotel," and the text "Conference Center."

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Women's Hall of Fame
    ‪3 min drive‬
  • Place, Women's Rights National Historical Park
    ‪3 min drive‬
  • Place, It's A Wonderful Life Museum
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a desk lamp, a coffee maker, and a large window.

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(69 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a flat-screen TV, a desk lamp, a coffee maker, and a large window.

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(59 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside lamps, a nightstand, and a wall-mounted TV.

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Waterloo

In Waterloo .You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

What's nearby

  • National Memorial Day Museum - 2 min drive - 2.6 km
  • National Women's Hall of Fame - 3 min drive - 3.7 km
  • Women's Rights National Historical Park - 3 min drive - 3.7 km
  • Bridge Street Bridge - 3 min drive - 3.7 km
  • It's A Wonderful Life Museum - 3 min drive - 4.0 km

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬5 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

Hotel near National Women's Hall of Fame in Waterloo
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square meters) and includes conference space. The business-friendly The Lux Hotel & Conference Center, an Ascend Collection Hotel also features laundry facilities, a front-desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, an Ascend Collection Hotel was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9180 sq ft of conference space
  • 853 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, an Ascend Collection Hotel offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

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  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at The Lux Hotel & Conference Center, an Ascend Collection Hotel.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on Nov 2, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel offer free breakfast?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there is no casino at this hotel, but del Lago Resort & Casino (6-min drive) is nearby.

What time is check-in at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel offers free self parking.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a pool?

The Lux Hotel & Conference Center, an Ascend Collection Hotel features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is The Lux Hotel & Conference Center, an Ascend Collection Hotel to downtown Waterloo?

The Lux Hotel & Conference Center, an Ascend Collection Hotel is 1.3 mi away from Waterloo.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 701 reviews
Rating 8 - Good. 183 out of 701 reviews
Rating 6 - Okay. 87 out of 701 reviews
Rating 4 - Poor. 36 out of 701 reviews
Rating 2 - Terrible. 16 out of 701 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and pool was awesome
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, and the parking lot is spacious and easy to use. The guest rooms are large and quiet, and the breakfast is good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with accommodations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, nice room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at The Lux a couple times now, and have thought it to be just what I needed.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always ready to help.. Breakfast good variety Clean outdoor poor.. Rooms well maintained..
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed by the comfort of our room at the lux hotel. It was clean and the beds were super comfortable. The breakfast was also very good and the staff was friendly and helpful. We would stay there again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We will be back!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was a place to stay for the night. Our room was clean the breakfast was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with all amenities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were helpful. I didn't have expectations regarding the quality of the room but I was pleased with the bed, bathroom, etc.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Great place
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was excellent. Maybe switch the breakfast items up a little.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel with plenty of free parking. The staff was very helpful and friendly. The room was clean and comfortable. Nice selection of pillows on bed and plenty of hot water.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always so helpful and kind
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woodys Bar and Grille on property had great food and friendly staff. Rooms were very clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant and helpful. Service was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it's a really nice place to stay!
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Staff is amazing
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was very nice! Bar area was nice. Smelled really nice in there!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff was amazing. Erika the driver was also wonderful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean & that is a top Priority for us. Great location. Convenient to the Thruway. We have stayed here a number of times.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amenities, front desk staff were excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean. On site restaurant was fabulous!
Stayed 1 night in Apr 2026

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