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The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property
Hotel near National Women's Hall of Fame in Waterloo

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Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Reception
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
2468 State Route 414, Waterloo, NY, 13165
  • National Women's Hall of Fame
    ‪3 min drive‬
  • It's A Wonderful Life Museum
    ‪4 min drive‬
  • Cayuga Lake State Park
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Waterloo

In Waterloo .You'll find National Women's Hall of Fame and It's A Wonderful Life Museum within 3 miles (5 km) of this hotel. New York Chiropractic College and Montezuma Winery are also within 6 miles (10 km).

What's nearby

  • National Women's Hall of Fame - 3 min drive - 3.7 km
  • Women's Rights National Historical Park - 3 min drive - 3.7 km
  • It's A Wonderful Life Museum - 4 min drive - 4.0 km
  • Cayuga Lake State Park - 13 min drive - 11.2 km
  • Waterloo Premium Outlets - 13 min drive - 17.1 km

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪DraftKings Sportsbook - ‬7 min drive
  • ‪Lizards Tailgaters Lounge - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

Hotel near National Women's Hall of Fame in Waterloo
The Lux Hotel & Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 9180 square feet (853 square meters) and includes conference space. The business-friendly The Lux Hotel & Conference Center, Ascend Hotel Collection also features laundry facilities, a front-desk safe, and an ATM. Self parking is free. A complete renovation of The Lux Hotel & Conference Center, Ascend Hotel Collection was completed in June 2023.

This Waterloo hotel is smoke free.

  • 147 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 9180 sq ft of conference space
  • 853 sq m of conference space
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Lux Hotel & Conference Center, Ascend Hotel Collection offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Languages

English

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Property entrance

del Lago Resort & Casino

  • Spa
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,455 reviews
The price is CA $194
CA $216 total
includes taxes & fees
Jun 19 - Jun 20
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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 353 reviews
Rating 8 - Good. 95 out of 353 reviews
Rating 6 - Okay. 52 out of 353 reviews
Rating 4 - Poor. 20 out of 353 reviews
Rating 2 - Terrible. 10 out of 353 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

EDWARD, MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is old, but the bathroom in our room had been updated. Linens were new, and pillows & mattress were in good shape. Staff was extremely pleasant, helpful and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean
Stayed 1 night in Mar 2025

6/10 Okay

Kyle

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jon-Morgan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Stayed 1 night in Feb 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and food… exceptionally clean!
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

deon

Stayed 1 night in Feb 2025

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible accommodation

My room had a faulty heater that didn’t work & the front desk was unable to accommodate me with a room suiting my original request & informed me that despite them canceling my prepaid room I would have to contact the manager to request a refund which was subject to approval
Stayed 2 nights in Feb 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lux was a nice, quiet stay. The rooms were really clean. Convienant location right by the Del Lago casino.
Stayed 1 night in Feb 2025

8/10 Good

Jehlen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the casino and easy process checking in and out
Stayed 1 night in Feb 2025

10/10 Excellent

Yajaira

Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Nice place for the right price.
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to my satisfaction no complaints or negative comments at all
Stayed 1 night in Dec 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was pleasant and helpful.Breakfast was good.Room was nicely decorated and comfortable.Only drawback was the low toilet in the bathroom and the proximity to the landfill.Overall a very nice place to stay and will do so again
Stayed 2 nights in Feb 2025

2/10 Terrible

Jayne

Travelled with family
Disliked: Amenities, property conditions & facilities
Overpriced for what you got. Old and not the cleanest
Stayed 1 night in Oct 2024

10/10 Excellent

carl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Coming back here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient
Stayed 1 night in Jan 2025

8/10 Good

Faik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a clean and relax hotel. Staff are good. Recommend to the people.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed and more!
Stayed 6 nights in Jan 2025