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4.4 out of 5

"Second stay in two years property is in better condition this year. " More

By a verified traveller on Wed 31 May 2023

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Hotel Description

Hotel near Jefferson Community College in Watertown

Heart of Watertown

You'll find Jefferson Community College and Salmon Run Mall within 2 miles (3 km) of this hotel. Sci-Tech Center of Northern New York and Samaritan Medical Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free perks include buffet breakfast, free self parking, and an area shuttle.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $122* Per night/room 14 Apr. - 15 Apr.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (2 Queens, Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Inn & Suites Watertown - 1000 Islands ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites Watertown - 1000 Islands

Everyone (12) Couples (2) Family (4)
1 out of 5
Just the facts here. It took 3 attempts to check into my room: first aborted when I arrived to a lobby full of tired travelers showing no progress with the single desk clerk (I left to get some dinner), second when I was assigned a room where key cards didn’t work and once inside, the thermostat/fan gave only error message and the air was very stale, and finally the room I slept in after housekeeping let me in ( key card thing again). The carpets in public spaces were dirty, especially the elevators. Large floor stand kiosks of hand sanitizer were empty. A sign posted in the lobby stated “Wi-Fi is down for maintenance”. On the positive side, my second room was clean and with abundant towels, the linens were quality, and the bed was comfortable. Realized rather too late that there was no shower curtain, so made use of the extra towels in the splash zone.

Posted by on 10 Aug. 2023

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4 out of 5
Second stay in two years property is in better condition this year.

Posted by , from Belfast on 31 May 2023

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4 out of 5
This is the second year I have stayed at this property. I think they must have done some upgrades as it was not as tired looking this year and the breakfast equipment all worked. Kudos to the staff who are all very nice. I will return next year!

Posted by , from Belfast on 31 May 2023

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3 out of 5
It was a nothing-fancy hotel. The elevators were out of service for a while when we stayed, and they only put a sign on the first floor, so if you were trying to go down from higher floors, which we were, you had no idea if they were out of order or just taking too long. Breakfast was good, eggs and bacon as well as make your own waffles were the hot options. The room was very clean which is the most important in my opinion! However, there were some noisy people coming in after midnight and once at 3:30am and we heard everything. We'd stay again, maybe after checking out some other hotel options first though.

Posted by on 30 May 2023

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5 out of 5
Staff was very friendly and welcoming, check-in/out process was very easy. Very accessible and breakfast selection was great!

Posted by on 9 Dec. 2022

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5 out of 5

Posted by on 8 Dec. 2022

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4 out of 5
Convenient

Posted by on 26 Aug. 2022

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Comment from Hotel Management

9 Sep. 2022 by GM

Hi Alan, Thank you for the comment. We hope you will come see us again many times in the future.

5 out of 5
Easy access to a lot of sites

Posted by , from CHAUMONT on 17 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by GM

Hi Julie! Thank you for the comment. We hope to share our hospitality again with you in the future.

5 out of 5
Everything was nice for my friend

Posted by , from CHAUMONT on 6 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by GM

Hi Julie, Thank you for commenting on your stay. It is always so nice to receive positive feedback. We hope you will stay with us again soon.

5 out of 5
Very helpful and accommodating.

Posted by on 7 Jan. 2022

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Comment from Hotel Management

10 Jan. 2022 by GM

Thank you for the rating Guadalupe! It is our goal to provide 5 out of 5 service to all of our guests. Come see us again soon.

About the Comfort Inn & Suites Watertown - 1000 Islands

Location 110 Commerce Park Drive, Watertown, NY 13601

Property Features

Comfort Inn & Suites Watertown - 1000 Islands offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1008 square feet (94 square meters) and includes conference space. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Tour/ticket assistance, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn & Suites Watertown - 1000 Islands. Self parking is free.

  • 1 building
  • 135 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1008 sq ft of conference space
  • 94 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Watertown - 1000 Islands offers 135 accommodations with iPod docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Watertown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Inn & Suites Watertown - 1000 Islands offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Watertown
  • Comfort Watertown
  • Comfort Inn Watertown 1000 Islands
  • Comfort Inn 1000 Islands
  • Comfort Watertown 1000 Islands
  • Comfort 1000 Islands
  • Comfort Inn Suites Watertown 1000 Islands
  • Comfort Inn & Suites Watertown - 1000 Islands Hotel
  • Comfort Inn & Suites Watertown - 1000 Islands Watertown
  • Comfort Inn & Suites Watertown - 1000 Islands Hotel Watertown

You should know

  • Pool access available from 8:00 AM to 7:30 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.