Note fondée sur 520 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Lyon
Publié le 12 sept. 2017 sur Expedia
Lit peu confortables, hotel vieux et mal insonorisé (nous entendions le moindre pas de l'étage supérieur)
par un voyageur
Publié le 4 mars 2024 sur Expedia
Our stay was terrible. Our room was dirty, dishes and empty beer bottles under the beds, mold behind and on the toilet as well as in the bath tub. The bathroom smelled horrible. Dirty floors, broken lamps and ver run down. The pool area was dirty, staff allowed small children to swim by themselves unsupervised and the hot tub was barely warm. They also closed the swim area well before the posted closed time. Some the breakfast food was moldy. Overall it was absolutely not worth the money that we paid for the room and was very disappointing !!
Commentaires de Gestion de l’hôtel
4 mars 2024 par LP, New GM at Property, Gestion de l’hôtel
I apologies for your inconvenience that caused during your stay. we value your business with us and your concerns are important to us and we are committed to addressing the issues. It was busy weekend and houseful due to state level swim event and hockey tournament in the town, getting the room reservation for this weekend 02/29 to 03/03 was challenging for people that were travelled to the town. regarding hot tub water: kids were using since from 02/29 and we had to clean every day to maintain the clean water that was the reason hot tub water not an expected warm. we are working on renovation work in the washrooms. we had to close the pool early because of kids were playing in the pool from 9am. we unlock the pool door at 9am and our staff is not responsible for supervision the kids in the pool. Again I apologies for inconvenience during the stay.
par un voyageur
Publié le 3 mars 2024 sur Expedia
It was incredibly noisy with doors slamming, hallway voices echoed. Breakfast was gross. There were lots of carbs, walmart donuts with no utensils to use, zero protein options. Staff was kind enough.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Super 8 Watertown Management, Gestion de l’hôtel
Thank you for staying with us at Super 8 Watertown.Thank you for taking the time to share your feedback.We sincere apologies for any inconvenience that caused during the stay. Your concerns are important to us and we are committed to addressing the issues.I'm investigating the issue and taking the necessary actions to improve our services.We value your business and hope to have the opportunity to make it right for you in the future.Thank you again staying with us at Super 8 Watertown SD.
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par LPY New GM at Super 8, Gestion de l’hôtel
Hello Sergio,Thank you for taking the time to share your feedback.Thank you for the business with us at Super 8 Watertown for a long time. We look forward to seeing you again in the future.Best Regards,Super 8 by Wyndham,Watertown, SD.
par un voyageur
Publié le 10 févr. 2024 sur Expedia
The property is very tired. Everything looks like it needs some TLC. The mattress was great though
Commentaires de Gestion de l’hôtel
4 mars 2024 par LPY, Gestion de l’hôtel
Thank you for staying with us at Super 8 Watertown.Thank you for taking the time to share your feedback. We are working on the some of renovations work at the hotel. We value your business and hope to have the opportunity to make it right for you in the future.Thank you again staying with us at Super 8 Watertown SD.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Staff was prompted nice helpful clean
Commentaires de Gestion de l’hôtel
4 mars 2024 par LPY New GM , Gestion de l’hôtel
Thank you for the staying with us at Super 8 watertown SD.Thak you for taking the time to share your feedback and we value your business with us.We look forward to seeing you again in the future.Best Regards,Super 8 by Wyndham,Watertown, SD.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par LPY, Gestion de l’hôtel
Thank you for the staying with us at Super 8 watertown SD.Thak you for taking the time to share your feedback and we value your business with us.We look forward to seeing you again in the future.Best Regards,Super 8 by Wyndham,Watertown, SD.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
staff was very helpful with the weather outside on the miserable side
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Veronica, Gestion de l’hôtel
Thank you for business with us at Super 8 By Wyndham, Watertown, SD. We look forward to seeing you again for your future needs.
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Had doubts about the cleanliness of the hot tub, since there was no circulation and the water level was abnormally low.
The staff were non-native English speakers and very difficult to understand, and spoke in a foreign language to each other which was slightly disconcerting.
The room itself was fine. Life jackets of various sizes were provided at the pool, which was greatly appreciated.
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Veronica, Gestion de l’hôtel
I sincere apologies for the inconvenience that was caused during your stay. upon investigating the issue we found that pool maintenance person was on emergency leave. Your concerns are important to us and we are committed to addressing the issues.
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par manager, Gestion de l’hôtel
thank you for staying with us
