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Best Western Plus Elgin - Chicago

3.0 star property
3-star hotel near Santa's Village

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Photo gallery for Best Western Plus Elgin - Chicago

Fireplace
Exterior
Indoor pool, sun loungers
Desk, iron/ironing board, free WiFi, bed sheets
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
2175 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

About the area

West Dundee

In suburbs.Within 6 miles (10 km) of this West Dundee hotel, you'll find Hemmens Cultural Center and Santa's Village. Grand Victoria Casino is within 6 miles (10 km) and Algonquin Historic Village Hall is within 9 miles (15 km).

What's nearby

  • Hemmens Cultural Center - 6 min drive - 5.2 km
  • Santa's Village - 6 min drive - 8.1 km
  • Grand Victoria Casino - 7 min drive - 6.3 km
  • NOW Arena - 7 min drive - 9.9 km
  • Arboretum of South Barrington - 8 min drive - 12.7 km

Getting around

  • Elgin National Street Station - 8 min drive
  • Chicago, IL (DPA-Dupage) - 36 min drive

Restaurants

  • ‪Wendy's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Casey's General Store - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Best Western Plus Elgin - Chicago

3-star hotel near Santa's Village
Best Western Plus Elgin - Chicago offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Elgin - Chicago. Self parking is free.

This 3-star West Dundee hotel is smoke free.

  • 126 guestrooms or units
  • 3 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Plus Elgin - Chicago offers 126 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
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The price is CA $91
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includes taxes & fees
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Extended Stay America Suites Chicago Elgin West Dundee

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Best Western Plus Elgin - Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1010 reviews
Rating 8 - Good. 196 out of 1010 reviews
Rating 6 - Okay. 107 out of 1010 reviews
Rating 4 - Poor. 64 out of 1010 reviews
Rating 2 - Terrible. 76 out of 1010 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. I recommend it!
Stayed 2 nights in Mar 2025

8/10 Good

jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovation

The hotel is in the process of renovating. We stayed in a newly renovated room, the layout was done right. There were separate seating arrangements to watch television and converse. The black out shades didn’t allow a sliver of light through which I love. Overall the room was comfortable and clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Under construction

Friendly staff, however the building is still under major renovations. Its going to look very nice and our room was nice, but the large drop clothes in the lobby and on the floor really gave the under construction vibe
Stayed 1 night in Feb 2025

6/10 Okay

Priyesh

Liked: Cleanliness, staff & service
Overall good. No breakfast options.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Mason

Liked: Staff & service
Disliked: Property conditions & facilities
Didn’t have hot water for my entire stay. Construction going on till 8pm on Friday night
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, pleasant staff, beautiful accommodations, soft beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Stayed 2 nights in Feb 2025

4/10 Poor

dorian

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

No hot shower

It was clean, since it was just renovated... but the water was never warm. A cold shower two days, coming out with goose bumps and the staff didn't care or even really acknowledge that it was a problem. I tried switching rooms, cuz we thought maybe it was just my room, not the issue. Also they have old phones that don't work at all in either room. So whats the point??? if you wanted to call down to the front desk, you couldn't. All ice machines were also out of order. I won't be going back, mainly because of the lack of hot water situation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super nice, let us check in early, helped us get into the pool cause it wasn’t working when we tried. I’ll stay there next time I come to town!
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa, Elgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were wonderful. Super nice and fast check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly Just missing towels in the pool room
Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Stayed 1 night in Feb 2025

10/10 Excellent

CARLOS

Stayed 2 nights in Feb 2025

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud neighbors

Overall a very good stay but 3 stars because i was placed next to a very loud room who continued noise until i had to complain and even then the loud chatter and music still continued throughout the following days. The walls were really thin in 253. Hoping next stay will be better
Stayed 6 nights in Feb 2025

2/10 Terrible

Sheena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Subject: Concerns regarding night staff behavior and management response Dear Sonesta Corporate Team, I am writing to bring to your attention a concerning experience I had during my recent stay at one of your hotels. While I have been a satisfied customer of Sonesta in the past, the behavior of the night staff and the management's response to my concerns have left me feeling uncomfortable, unsafe, and disappointed. , my sister-in-law and I were sitting in the lounge area near the lobby when the night staff member approached us. He asked us for our room number, making a comment that there's no sleeping in the lounge area. He also stated that we shouldn't be in that area that late, which made us feel unwelcome and singled out. What was even more concerning was that he didn't address any other hotel patrons in the same manner. I felt that this behavior was unacceptable and decided to speak to the manager the next morning. Unfortunately, the manager's response was dismissive and lacking concern. He stated, "I heard your story, I'll talk to him," without offering any apology, explanation, or reassurance that my concerns would be taken seriously. As a customer, I expect to feel safe and respected during my stay at any hotel. The behavior of the night staff and the management's response to my concerns have fallen short of these expectations. I hope that you will take my complaint seriously and take necessary steps to address the issues I've raised. I would appreciate

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I was thoroughly impressed with the service, my room, and the staff there was thoughtful, very kind, and especially helpful. The only concern I had was with the missing light switch plate in my room (327) in my bathroom. However, it was to be expected as they were going through some renovations, although, I'm unsure if it may have extended throughout the whole of the hotel, or if it was just only regulated to the front where the their café was being rebuilt. Regardless, I enjoyed my weekend "stay-cation" there for my good friend's nuptials that occurred at The Brix, a few miles away. All in all, I would love to stay here again, and I would recommend staying here to anyone else that may wnd up around the area. 4 9 out 5 Stars!
Stayed 3 nights in Feb 2025

2/10 Terrible

Sheena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Randal

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is under renovation and my room was outdated. There was no breakfast or coffee available. No mention of this in the profile on this app
Stayed 1 night in Jan 2025

2/10 Terrible

Brittney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Unpleased

Bed is rock hard. I think I would have had a better nights sleep on the ground. The pillows were also paper thin and so uncomfortable. Couldn’t get any sleep. Walls were also paper thin, could hear everything the neighbors were saying all night. Genuinely confused why this place has such great reviews. Great service though!
Stayed 1 night in Jan 2025

10/10 Excellent

Muhammet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but having breakfast included would be better
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025