Note fondée sur 651 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 oct. 2015 sur Hotels
par un voyageur
Etape agréable
Publié le 6 sept. 2013 sur HotelsUne étape agréable sur un long trajet.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Location to wetherby verygood, car park was large easy to park
Commentaires de Gestion de l’hôtel
1 mars 2024 par Reception team, Gestion de l’hôtel
Dear David, Thank you for taking the time to share a review of your stay with us. I am pleased to hear that you enjoyed your stay. I hope that we have the opportunity to welcome you back to our hotel soon. Best wishes, Reception team
par un voyageur
Publié le 19 févr. 2024 sur Expedia
設備も整っており快適に過ごせました。
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Reception team, Gestion de l’hôtel
Dear Kaori, Thank you for taking the time to share a review of your stay with us. I am pleased to hear that you enjoyed your stay. I hope that we have the opportunity to welcome you back to our hotel soon. Best wishes, Reception team
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Very attentive and friendly staff. Pet friendly but at a premium.
Breakfast excellent. Will use agian.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Reception team, Gestion de l’hôtel
Dear Philip, Thank you for taking the time to share a review of your stay with us. I am pleased to hear that you thoroughly enjoyed your stay. I hope that we have the opportunity to welcome you back to our hotel soon. Best wishes, Reception team
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Hotel a bit rundown. Needs to have cobwebs removed from room. Staff pleasant. Breakfast basic.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Reception team, Gestion de l’hôtel
Dear Ann, Thank you for taking the time to share a review of your stay with us. I am glad to see you enjoyed the hotels staff. I am sorry to hear that you experienced some issues during your stay. Please allow me to express my sincerest apologies. At Jupiter Hotel Wetherby, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that your comments have been passed onto our team. I am pleased to say that we are currently in the early stages of updating our hotel and introducing hot food, so I hope that we can welcome you again soon for you to see the difference we are making. Best wishes, Reception team
par un voyageur
Terrible
Publié le 4 févr. 2024 sur HotelsThe hotel was dirty, run down and unkempt. Will never stay here again! Massive let down, toilet door handle came off in your hand, tv didn’t work, needs a serious refurb! From the outside the place looked closed and derelict - no bar open or food!
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Reception team, Gestion de l’hôtel
Dear Rachael, Thank you for taking the time to share a review of your stay with us. I am sorry to hear that you experienced some issues during your stay. Please allow me to express my sincerest apologies. At Jupiter Hotel Wetherby, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that your comments have been passed onto our Maintenance team to action remedies to ensure that this does not happen again for guests moving forward. We appreciate you sharing your concerns and I assure you that this will be looked into. I am pleased to say that we currently offer a continental breakfast and bar and are in the process of establishing a hot breakfast and dinner. Kind regards, Reception team
par un voyageur
Excellent staff but shabby hotel
Publié le 4 févr. 2024 sur HotelsExcellent friendly and helpful staff and clean room. Hotel generally shabby and rundown. Worn carpets, peeling paint etc. Studio room spacious and clean, but very dated. People wandering around in early hours woke us up. Bar lacked comfort, ambience and drinks range. Breakfast very basic continental with pleasant coffee and fruit juice. Staff were let down by the premises. Probably wouldn’t rebook, but it is dog friendly which may be a plus for some.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Reception team, Gestion de l’hôtel
Dear Angela, Thank you for taking the time to share a review of your stay with us. I am glad to see you enjoyed the hotels staff and your room. I am sorry to hear that you experienced some issues during your stay. Please allow me to express my sincerest apologies. At Jupiter Hotel Wetherby, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that your comments have been passed onto our team. I am pleased to say that we are currently in the early stages of updating our hotel, so I hope that we can welcome you again soon for you to see the difference we are making. Best wishes, Reception team
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Reception team, Gestion de l’hôtel
Dear Giovanni, Thank you for taking the time to share a review of your stay with us. I am pleased to hear that you enjoyed your stay. I hope that we have the opportunity to welcome you back to our hotel soon. Best wishes, Reception team
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Friendly,helpful staff, lovely comfortable bedroom,to relax in.
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Arin, Gestion de l’hôtel
Hi! Alan,Thank you for your review . Looking forward to welcoming you back.Arin
