Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

White Salmon

Publié le 7 juin 2024 sur HomeAway
Great location in a charming town.
4 sur 5
par un voyageur

Whit Salmon

Publié le 29 mai 2024 sur HomeAway
Lovely comfortable house, convenient to Hood River and Gorge areas. Tricky navigating stairs in and out of yard.
5 sur 5
par un voyageur

Great time!

Publié le 24 mai 2024 sur HomeAway
We are friends that try to get together once a year and catch up. We loved the house! Wonderfully stocked kitchen. Enough beds that all 4 got their own bed. Quiet neighborhood. We cooked 4 meals and everything we needed was available to us. Thank you! We hope to stay here again.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 août 2023 sur Expedia
5 sur 5
par un voyageur

Great location, walkable to downtown WHite Salmon

Publié le 10 août 2023 sur HomeAway
We were family in White Salmon for a wedding. Great location, walkable to the downtown brewery, restaurants, bakery, park and close to the bridge over to Hood River.
5 sur 5
par un voyageur de Tualatin, Oregon, USA

Great spot in downtown

Publié le 2 juill. 2023 sur HomeAway
We were in White Salmon for a wedding and this charming house was a great place to stay.
5 sur 5
par un voyageur

Clean, comfortable and very cute just two blocks from the heart of White Salmon

Publié le 17 janv. 2023 sur HomeAway
Super cute place decorated with style in the heart of White Salmon. Our family enjoyed walking to the restaurants on the main street and the quick run across the bridge to Hood River and Mt. Hood.
2 sur 5
par un voyageur de Portland, USA

Great house despite poor cleaning and host management

Publié le 12 janv. 2023 sur HomeAway
Pros - The house is well stocked, comfortable, and conveniently located to the quaint downtown. The bakery was a particular hit with kids and seniors in our party. It's 5 mins to the bridge, so getting to Hood River or Mt Hood is quick and easy. Cons - The home was not properly cleaned between us and the previous guests, and customer service from the host was disappointing. 2 Weeks before our arrival date, I made a request to amend our stay dates but got no response for 3 days. I needed Vrbo customer support to reach out and get the host to respond. But by the time the host did, the free change/cancellation window expired and the host had to manually process the adjusted rate after some back-and-forth. We had to further delay our arrival by a day because the National Weather Service recommended not driving on I-84 due to ice warnings. The host dismissed our request for a refund for the night we were not there. They cited the booking policy, which we were well aware of, but even a partial refund would've been appreciated. While unpacking clothes I found a weekly pill/medication box in the bureau in the kid's room filled with unknown tablets and gummy-looking items, which we assume was from the last guests. We're quite relieved our 6y.o. didn't find them first. I raised this with the host, and when they eventually got back to me it was only to say that they were surprised their cleaner overlooked it without acknowledging what a life-threatening error it was. As none was offered, I requested a conciliatory gesture and the host offered to refund 50% of the cleaning fee. While doing a final room check on our way out, we found someone else's bra on the top shelf of the walk-in closet. I'm 6ft 4in so it's not surprising someone shorter wouldn't see it, but when you pay an arm and a leg for cleaning, you expect more thoroughness. In following up about the refund a week after we left, the host asked for proof of the medication box. I didn't have any because we left the box in the house. It's been 2 weeks since our trip and still no refund or response to messages, so it appears they've reneged on the refund offer.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the feedback Mike. We made an exception for you to give you a refund in the first place. Then, you asked for another refund when there was a storm. It is the Pacific Northwest and there are storms every winter. The road was not closed which means it was safe enough to drive, I have other rentals in the area where people made it just fine that day. Getting a refund is not in our policy if you are not able to make it on date of arrival. We are not a hotel room. This is a 3 bedroom house 2 story house and there are bound to be human errors every now and then. It was the day of Christmas when the cleaner cleaned the house so they may have been in more of a hurry than usual. I apologized and spoke to my cleaner to make sure this does not happen again. Even though this is not an excuse of any kind, I do my best to have the best of the best cleaners which after 4 years in business it is once in a blue moon we have this experience. I have rented this home out on other platforms and I have 5 star reviews for 3 years in business. After all the refund requests you asked for, you then asked for another refund because of this human error. I have never dealt with this kind of person before. You sent me a text message off of the Vrbo messing app about how much you liked the house so I am very confused by the 2 start review about the home and I understand we cannot please everyone and not everyone is going to be understanding about things.
4 sur 5
par un voyageur

G p

Publié le 7 janv. 2023 sur HomeAway
Fine
5 sur 5
par un voyageur de Yakima, WA

Great home!

Publié le 6 août 2022 sur HomeAway
The house was extremely clean and well stocked. The rooms are larger than they appear in the pictures. The location was very close to downtown and we walked to dinner and coffee everyday. The owner was very easy to get ahold of. I cannot say enough good things and would highly recommend this home.