Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,7 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour paradisiaque
Publié le 16 août 2019 sur HotelsSéjour idyllique dans un paysage incroyable! Les chambres sont spacieuses et très bien équipées. Le personnel est attentif. Un seul regret... ne pas être restés plus longtemps!
Commentaires de Gestion de l’hôtel
17 déc. 2019 par Arpad Romandy, Gestion de l’hôtel
Thank you for your kind review Aurelie. The fact you felt you could have stayed longer is incredible to hear! We look forward to seeing you again soon.
Kind regards,
Arpad Romandy
General Manager
par un voyageur
Publié le 25 févr. 2024 sur Lastminute
Amazing location, facilities and staff. Paradise.
par un voyageur
Publié le 20 févr. 2024 sur Lastminute
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Great location, poor service quality, very commercial experience. Overall not recommended
par un voyageur
Publié le 5 févr. 2024 sur Expedia
We are very disappointed !! The curtains from the room was fell apart.. took 2 days to get fixed!! Room service need to be requested after all day out side !! Last night the air conditioning stopped working around 9pm .. and the hotel didn’t come over to fixed!! Today we went to reception for checkout and the reception knew about .!! Why they didn’t change the room ? That’s supposed to be 5 star hotel ..
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Adrian Levy, Resort Manager, Gestion de l’hôtel
Dear Daniel Anjos dos,We apologise for the issues you experienced during your stay. Your feedback is important to us, and we're sorry for any inconvenience caused. We'll address these matters internally to ensure improvements. We appreciate your understanding and hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Adrian Levy, Resort Manager, Gestion de l’hôtel
Dear Tania,Thank you for staying with us at InterContinental Hayman Island Resort and perfect stay score.If you would like to provide any further feedback, please don't hesitate to reach out via our reservations team - hayman.reservations@ihg.comWarm regards,
par un voyageur
Publié le 15 janv. 2024 sur Expedia
Excellent stay. Hayman Island is back in a big way!
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Adrian Levy, Resort Manager, Gestion de l’hôtel
Dear Matthew,Thank you for your wonderful review! We're delighted to hear that you had an excellent stay with us and that you feel Hayman Island is back in a big way. Your feedback means the world to us, and we look forward to welcoming you back for another fantastic experience in the future.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Amazing location but place needs some TLC …the staff were amazing .. the food was ok the Italian place was terrible food !!
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Adrian Levy, Resort Manager, Gestion de l’hôtel
Dear Shirley,Thank you for your feedback. We're glad you enjoyed our stunning location and the exceptional service from our staff. We apologise for any disappointment with the food quality, especially at the Italian restaurant. Your comments are valuable to us, and we'll address them internally. We appreciate your patronage and hope to welcome you back for an improved experience.
par un voyageur
Not worth the money, go to the Maldives.
Publié le 2 janv. 2024 sur HotelsRoom was great, staff were nice, but some were very undertrained and unprofessional, but food was awful, and drinks were very slow, I won't be going there again.
If I am going to pay an absolute fortune to go to this island, I would expect amazing food and drinks to flow.
I also think it's an absolute rip off to charge so much for the boat to and from Hamilton to Hayman. It should be free or at least a reasonable cost.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Adrian Levy, Resort Manager, Gestion de l’hôtel
Dear Anthony,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the room and staff, but we're truly sorry to hear that your experience with some of our team members did not meet your expectations. Please know that we take your comments seriously, and we will address any training gaps to ensure consistent and professional service.
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Adrian Levy, Resort Manager, Gestion de l’hôtel
Dear Kanwar Kishen,Thank you for staying with us at InterContinental Hayman Island Resort and feedback score.If you would like to provide any further feedback, please don't hesitate to reach out via our reservations team - hayman.reservations@ihg.comWarm regards,
