Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,0 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mai 2022 sur Hotels
I loved the bed and the over sized tub it was clean and comfortable.
par un voyageur
Publié le 20 mars 2022 sur Expedia
Not only is this place dirty, its got mold & mildew in the bathroom & bedroom.
Commentaires de Gestion de l’hôtel
20 mars 2022 par Annie, Gestion de l’hôtel
Mr. Daniel,
I am really sorry to hear about your concerns. Thank you for bringing them to our attention and I will make sure that it is our first priority to start taking care of these things. We will make sure that you do not get charged. And I can only hope that in the future you give us another chance to prove that we took your concerns seriously.
Thank you,
Annie
par un voyageur
Publié le 12 mars 2022 sur Hotels
par un voyageur
Bed bugs at this motel
Publié le 26 févr. 2022 sur HotelsWell, I walked into my room...pulled back the cover of the bed and there was a bed bug lying in the middle of the bed... THAT did it for me.... I left immediately...
The woman at the counter said I could not get my money back but I did not care. I was NOT going to stay there.
par un voyageur
Publié le 16 janv. 2022
par un voyageur
No friends here
Publié le 29 déc. 2021 sur HotelsThere internet code would not work and the person working the desk couldn’t figure out why. There was no breakfast, even though we were told the time for it at check in. Not the friendliest
par un voyageur
Publié le 10 déc. 2021 sur Hotels
par un voyageur
Publié le 1 déc. 2021 sur Hotels
par un voyageur
Publié le 28 nov. 2021 sur Expedia
Holes in the wall and ceiling, poorly working lock. Dirty upholstery, bad mattress. Outer door unlocked. Room marked nonsmoking but still smelled like smoke. Price was unreasonable for such poor condition. Go elsewhere.
Commentaires de Gestion de l’hôtel
28 nov. 2021 par Annie, Gestion de l’hôtel
Dear Cathy,
So sincerely apologetic about your experience. I think the whole that you're referring to is the whole that's in the bathroom door. The hotel is fully aware of that and has taken the measures to order a door to replace that door but it still hasn't come in. Also sincerely sorry about the door on the exterior building not locking. We've already put in order within a technician and just waiting for them to come back and tell us when they'll be available. I know these sound like excuses but they are the honest truth and so much is in our hands with shortages in the labor field right now.
I'm really not sure why your room smelt like smoke since it is a non-smoking room. I looked into the complaint log and did not see that you had mentioned any of these complaints to the front desk. Upon your stay had you then we would have tried our level hardest best to make your stay better. Once again I can only apologize for the inconveniences that were caused. Thank you for bringing your concerns to the table so we can make sure that we can better ourselves for other guests.
par un voyageur
Publié le 19 nov. 2021 sur Hotels
