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Caesars Windsor - A Caesars Rewards Destination

4.0 star property
4-star hotel near The Colosseum, connected to the convention center

Choose dates to view prices

Photo gallery for Caesars Windsor - A Caesars Rewards Destination

FORUM TOWER , JUNIOR SUITE KING
6 restaurants, breakfast served
AUGUSTUS TOWER , DELUXE SUITE KING
Lobby
Free self parking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
377 Riverside Dr E, Windsor, ON, N9A7H7
  • Place, Caesars Casino
    ‪1 min walk‬
  • Place, Windsor Riverfront
    ‪1 min walk‬
  • Place, The Colosseum
    ‪2 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Forum Tower Deluxe Room King Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe Room King Non Smoking (Adult only Forum Tower)

8.8 out of 10
Excellent
(100 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Augustus Tower Deluxe King Bed Non Smoking

Augustus Tower Deluxe King Bed Non Smoking

Augustus Tower Deluxe King Bed Non Smoking

9.0 out of 10
Wonderful
(106 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Forum Tower Deluxe Room 2 Bed Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe Room 2 Bed Non Smoking (Adult only Forum Tower)

8.4 out of 10
Very good
(38 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Augustus Tower Deluxe 2 Bed Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Augustus Tower Deluxe 2 Bed Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Forum Tower Luxury King Riverview Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Luxury King Riverview Non Smoking (Adult only Forum Tower)

8.8 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Forum Tower Luxury 2 Bed Riverview Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Luxury 2 Bed Riverview Non Smoking (Adult only Forum Tower)

9.4 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Forum Tower Deluxe Room King Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe Room King Non Smoking (Adult only Forum Tower)

  • Sleeps 2
  • Free WiFi

View all photos for Augustus Tower Deluxe King Bed Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Augustus Tower Deluxe King Bed Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Forum Tower Deluxe Room 2 Bed Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe Room 2 Bed Non Smoking (Adult only Forum Tower)

  • Sleeps 4
  • Free WiFi

View all photos for Augustus Tower Deluxe 2 Bed Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Augustus Tower Deluxe 2 Bed Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Forum Tower Luxury 2 Bed Riverview Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Luxury 2 Bed Riverview Non Smoking (Adult only Forum Tower)

  • Sleeps 4
  • Free WiFi

View all photos for Forum Tower Luxury King Riverview Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Luxury King Riverview Non Smoking (Adult only Forum Tower)

  • Sleeps 2
  • Free WiFi

View all photos for Forum Tower Deluxe King Cityview Sofa Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe King Cityview Sofa Non Smoking (Adult only Forum Tower)

7.4 out of 10
Good
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Augustus Tower Deluxe King w/ Sofa Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Augustus Tower Deluxe King w/ Sofa Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Forum Tower Deluxe King Downriver view Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe King Downriver view Non Smoking (Adult only Forum Tower)

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Forum Tower Deluxe 2 Bed Downriver view Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Deluxe 2 Bed Downriver view Non Smoking (Adult only Forum Tower)

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Forum Tower Luxury King Riverview Sofa Non Smoking (Adult only Forum Tower)

Premium bedding, pillowtop beds, in-room safe, desk

Forum Tower Luxury King Riverview Sofa Non Smoking (Adult only Forum Tower)

9.4 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Forum Tower Luxury 2 Bed Riverview Sofa Non Smoking (Adult only Forum Tower)

Forum Tower Luxury 2 Bed Riverview Sofa Non Smoking (Adult only Forum Tower)

Forum Tower Luxury 2 Bed Riverview Sofa Non Smoking (Adult only Forum Tower)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Augustus Tower Deluxe King Downriver view Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Augustus Tower Deluxe King Downriver view Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Augustus Tower Deluxe 2 Bed Downriver view Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Augustus Tower Deluxe 2 Bed Downriver view Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for FORUM TOWER , JUNIOR SUITE KING

FORUM TOWER , JUNIOR SUITE KING

FORUM TOWER , JUNIOR SUITE KING

10.0 out of 10
Exceptional
(3 reviews)
  • 57 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FORUM TOWER , JUNIOR SUITE 2 BED

Premium bedding, pillowtop beds, in-room safe, desk

FORUM TOWER , JUNIOR SUITE 2 BED

  • 57 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for FORUM TOWER DELUXE SUITE KING CITYVIEW

FORUM TOWER DELUXE SUITE KING CITYVIEW

FORUM TOWER DELUXE SUITE KING CITYVIEW

  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FORUM TOWER , DELUXE SUITE KING , RIVERVIEW

FORUM TOWER , DELUXE SUITE KING , RIVERVIEW

FORUM TOWER , DELUXE SUITE KING , RIVERVIEW

  • 80 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for AUGUSTUS TOWER , BAY KING

AUGUSTUS TOWER , BAY KING

AUGUSTUS TOWER , BAY KING

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for AUGUSTUS TOWER , BAY VIEW 2 BED

AUGUSTUS TOWER , BAY VIEW 2 BED

AUGUSTUS TOWER , BAY VIEW 2 BED

  • 62 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for AUGUSTUS TOWER , JUNIOR SUITE 1 KING

AUGUSTUS TOWER , JUNIOR SUITE 1 KING

AUGUSTUS TOWER , JUNIOR SUITE 1 KING

  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for AUGUSTUS TOWER , JUNIOR SUITE 2 BED

Premium bedding, pillowtop beds, in-room safe, desk

AUGUSTUS TOWER , JUNIOR SUITE 2 BED

  • 55 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for AUGUSTUS TOWER , DELUXE SUITE KING

AUGUSTUS TOWER , DELUXE SUITE KING

AUGUSTUS TOWER , DELUXE SUITE KING

  • 117 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for AUGUSTUS TOWER , DELUXE SUITE 2 BED

AUGUSTUS TOWER , DELUXE SUITE 2 BED

AUGUSTUS TOWER , DELUXE SUITE 2 BED

  • 87 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the area

Windsor

City center retreat .With a stay at this City Centre hotel, you'll be within half a mile (1 km) of The Colosseum and 6 miles (10 km) of GM Renaissance Center. Ford Field and Comerica Park are also within 6 miles (10 km).

What's nearby

  • Caesars Casino - 1 min walk - 0.1 km
  • Windsor Riverfront - 1 min walk - 0.1 km
  • The Colosseum - 2 min walk - 0.2 km
  • Detroit Windsor Tunnel - 11 min walk - 1.0 km
  • Adventure Bay Family Water Park - 11 min walk - 1.0 km

Getting around

  • Windsor Station - 3 min drive
  • Millender Center Station - 3 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 31 min drive

Restaurants

  • ‪Spago - ‬5 min walk
  • ‪Legends Sports Bar at Caesars Windsor - ‬2 min walk
  • ‪The Loose Goose Restopub & Lounge - ‬6 min walk
  • ‪Diamond Lounge - Caesars Windsor - ‬1 min walk
  • ‪Tim Hortons - ‬9 min walk

About this property

Caesars Windsor - A Caesars Rewards Destination

4-star hotel near The Colosseum, connected to the convention center
Caesars Windsor - A Caesars Rewards Destination offers its guests an indoor pool, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A casino, a vending machine, and gift shops/newsstands are also featured at the business-friendly Caesars Windsor - A Caesars Rewards Destination. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Windsor hotel.

  • 758 guestrooms or units
  • 26 levels
  • 2 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Casino
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Caesars Windsor - A Caesars Rewards Destination offers 758 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Front of property - evening/night
Holiday Inn Express Windsor Waterfront by IHG
Downtown Windsor
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,368 reviews
The price is CA $144
CA $172 total
includes taxes & fees
May 3 - May 4
Holiday Inn Express Windsor Waterfront by IHG

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (CAD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: CAD 10 to 20 per person
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 2,600 slot machines
  • 85 gaming tables
  • Casino (100,000 square feet of space)
  • Health club
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay
  • Resort fee: CAD 25.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 20 per person
  • Secured valet parking fee: CAD 25.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property does not allow guests under 19 years of age to access the indoor swimming pool, or fitness facilities, which are located on the gaming floor.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Caesars Windsor Hotel
Casino Windsor Hotel
Caesars Hotel Windsor
Caesars Windsor
Windsor Caesars
Caesars Windsor Hotel Windsor
Caesars Windsor Ontario
Casino Windsor Hotel
Windsor Caesars Hotel
Windsor Casino
Windsor Caesars Hotel
Caesars Windsor Ontario
Caesars Hotel Windsor
Windsor Casino
Caesars Windsor Hotel
Caesars Windsor Windsor
Caesars Windsor Hotel Windsor

Frequently asked questions

How close is Caesars Windsor - A Caesars Rewards Destination to the airport?

Caesars Windsor - A Caesars Rewards Destination is 6.2 mi (15-min drive) away from the Windsor, ON (YQG) airport, the closest popular airport to the property.

How much does it cost to stay at Caesars Windsor - A Caesars Rewards Destination?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Caesars Windsor - A Caesars Rewards Destination on May 5, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Caesars Windsor - A Caesars Rewards Destination have an airport shuttle?

Airport shuttle services are not available at Caesars Windsor - A Caesars Rewards Destination.

How close is Caesars Windsor - A Caesars Rewards Destination to the beach?

This hotel is 7.1 mi (19-min drive) from Hipster Beach and 7.5 mi (18-min drive) from Belle Isle Beach. Don't forget your sunscreen!

Does Caesars Windsor - A Caesars Rewards Destination offer free breakfast?

Free breakfast isn’t provided at Caesars Windsor - A Caesars Rewards Destination, but cooked-to-order breakfast is offered for a fee of between CAD 10 and 20 per person. It's available every day from 8:00 AM to 1:00 PM.

Is there a casino at Caesars Windsor - A Caesars Rewards Destination?

During your stay you can enjoy the 100000 square-foot casino on site, featuring 2600 slot machines and 85 gaming tables.

What time is check-in at Caesars Windsor - A Caesars Rewards Destination?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Caesars Windsor - A Caesars Rewards Destination?

This hotel offers free self parking. Valet parking is available for CAD 25.00 per day.

Does Caesars Windsor - A Caesars Rewards Destination have a pool?

Caesars Windsor - A Caesars Rewards Destination features an indoor pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Caesars Windsor - A Caesars Rewards Destination have a restaurant?

There are 6 onsite restaurants, offering options like brunch and light fare.

Does Caesars Windsor - A Caesars Rewards Destination have a spa?

There are no spa services available at this hotel.

How close is Caesars Windsor - A Caesars Rewards Destination to downtown Windsor?

Caesars Windsor - A Caesars Rewards Destination is 0.4 mi away from Windsor.

Caesars Windsor - A Caesars Rewards Destination Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1931 out of 3215 reviews
Rating 8 - Good. 688 out of 3215 reviews
Rating 6 - Okay. 284 out of 3215 reviews
Rating 4 - Poor. 162 out of 3215 reviews
Rating 2 - Terrible. 150 out of 3215 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nino

Stayed 2 nights in Dec 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The parking lot was closed and took 40 minutes in line for valet parking. The swimming pool was closed didn’t find out till check-in and the steakhouse was out of a few different steaks so we ended up eating at the Italian place. Not a good experience for my first time there. The room was large and very clean. Staff was friendly. Just wish parking was faster and the pool was open.
Stayed 1 night in Jan 2026

10/10 Excellent

Isabella

Stayed 1 night in Jan 2026

6/10 Okay

Kulwant

Travelled with family
Disliked: Amenities
Room was very dark, one of the 2 lamps didn't work. There is no ceiling mounted lighting. Lack of clear directions on website for the first times that check in for all towers is in the lobby of the Augustus tower. I decided to drop of my elderly mother and the luggage at the main entrance near the elevators to the Forum tower in order to minimize walking distance for her, but then had to make them wait while I walked back through the casino to check in. Couldn't get a dolly for the luggage. Poorly organized
Stayed 1 night in Jan 2026

8/10 Good

Laurence

Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Meighan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, live music and total vibe in Arius club. My hisband enjoyed his birthday in Canada 🇨🇦
Stayed 2 nights in Jan 2026

10/10 Excellent

Satnam

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

4/10 Poor

Keenan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They took away self parking with no notice. You can only valet right now. The manager said they would communicate with future guests. Made me feel like chop liver
Stayed 1 night in Jan 2026

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat there. Was at a conference
Stayed 2 nights in Jan 2026

8/10 Good

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff was helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
construction made our arrival a bit confusing otherwise all was a fantastic experience
Stayed 1 night in Jan 2026

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The check-in was horrible. Took 1 hour to check-in. Not easy to find valet parking. Vending machines had network error.
Stayed 1 night in Jan 2026

8/10 Good

Dejan

Cleanest room
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel Brok

Travelled with family, Travelled with family and small children
Disliked: Amenities
Staff lacked empathy, hotel charges a resort fee but pool was down for servicing until spring, no mention of how no breakfast or lunch options if you have children as all restaurants except for 1 are inside the casino. The restaurant outside the casino only does dinner. It wouldnt have been that bad if they had room service, but they didnt even have any room service! Lastly they advertised of a discount on valet parking, but upon checkout, they try to charge full price and only addressed it when i called it out and a manager came out toremove the charge. Never staying there again.
Stayed 1 night in Jan 2026

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
You charged me full Canadian price and did not give me a discount for American dollars
Stayed 2 nights in Jan 2026

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Sheets were like sleeping in straw. No warning that the parking garage was closed forcing valet parking. Although comp it wasn’t convient to the tower we were staying in.
Stayed 1 night in Jan 2026

10/10 Excellent

Tuquer

Stayed 1 night in Jan 2026

8/10 Good

Azad

Stayed 2 nights in Jan 2026

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The check in process took over an hour. There was multiple check in desks without staff. Most casinos want you to have access to your room and to go back into the casino. This one wanted our group to wait in line frustrated that we couldn’t drop our bags. Do better. One elevator was out of service the whole time. The parking renovation project makes it really hard to get around. A “resort fee” when the pool, hot tub and parking are under renovation feels criminal. What resort?
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

2/10 Terrible

Tom

Stayed 1 night in Jan 2026

2/10 Terrible

CASSANDRA

Liked: Cleanliness, property conditions & facilities
90 minute wait to check in
Stayed 1 night in Jan 2026