Note fondée sur 855 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Just ok
Publié le 22 mars 2024 sur HotelsExpensive but clean and spacious room right on the ocean. Chairs on the beach are extra $. We stayed 3 nights and did not have cleaning a single time, however we did promptly receive an extra blanket when we asked. Had to wait an extra hour to check in, and maids knocked 4x on checkout day to hurry us along even though we weren't late. Didn't feel welcome, and we wouldn't rush back, but would stay in Vero Beach again.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review, however, our hotel is located in Winter Haven. No where near the beach.
par un voyageur
Publié le 20 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review. We look forward to your next visit.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review. We look forward to your next visit.
par un voyageur
Disappointed
Publié le 15 mars 2024 sur HotelsOverall not bad. Only complaint was on the third night water was dripping from fan in ceiling. It was dripping directly onto your head if using commode. Called front desk and was told no maintenance on duty and no vacant rooms to offer. Desk person literally said to place a towel on your head when necessary. Not appreciated.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Perry, Gestion de l’hôtel
I'm sorry to hear about the water dripping issue you experienced on the third night of your stay. That sounds quite uncomfortable and definitely not acceptable. It's disappointing that the front desk was unable to offer a more immediate solution or accommodate you in another room. Placing a towel on your head is certainly not an appropriate response to such a situation.
par un voyageur
Disappointing
Publié le 15 mars 2024 sur HotelsWithin 10 minutes of being in our room we received 2 noise complaints. We have two children and we just got in from a 4 hr drive. Maybe they are over crowded and booked us next to some people who are not in a similar boat. Maybe people are just jerks! Either way we won’t be staying here again.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Perry, Gestion de l’hôtel
I'm sorry to hear about your experience. It sounds like it was quite frustrating, especially after a long drive with children. It's possible that the noise complaints were due to a misunderstanding or perhaps the neighboring guests had different expectations about noise levels.
par un voyageur de Boston
Publié le 15 mars 2024 sur Expedia
A very comfortable room, lots of room, with good lighting, lots of plugs, comfortable bed. Annoying to have the fan go on every time you put on the bathroom light, however.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review. We will investigate the bathroom fan right away. Look forward to seeing you again.
par un voyageur
Publié le 12 mars 2024 sur Expedia
The hotel is nice- Susan the bartender is amazing and breakfast and dinner was delicious. The outdoor area is ok not many places to sit. Hotel sits on the same property as Hampton Inn and Outback so parking spots are limited if the hotel is packed. The area is under construction but there are plenty of restaurants, fastfood and groceries stores nearby
Commentaires de Gestion de l’hôtel
13 mars 2024 par Perry, Gestion de l’hôtel
It sounds like you had a positive experience overall at the hotel, especially with Susan's exceptional service at the bar and the delicious meals. However, it's noted that the outdoor area could use improvement in terms of seating options. Overall, it seems like a good choice for accommodation with some minor inconveniences.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Large room
Commentaires de Gestion de l’hôtel
5 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review. We look forward to your next visit.
par un voyageur
Publié le 5 mars 2024 sur Expedia
So far so good.
Commentaires de Gestion de l’hôtel
5 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review. We look forward to your next visit.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Perry, Gestion de l’hôtel
Thank you for your review. We look forward to your next visit.
