Avis York Beachfront Condo - Steps to Long Sands!

Janet, we strive to provide all of our guests with a 5-star experience and sincerely apologize for the issues you experienced during your stay. We shared your feedback with the owner and we'd like to take a moment to address the items mentioned in your review:-From us here at Evolve, we sincerely apologize for our error regarding the Guest Contact information. The homeowner promptly asked us to update the information, however, we failed to do so before your stay. This does not reflect the owner or property and Evolve takes full responsibility. We have since updated the pre-stay email so future guests do not share the same experience. We'd also like to clarify, that the additional confirmation email received during your stay was sent after the guest's contact information was updated-We have high standards of hospitality and strive to provide a safe and comfortable environment for our guests. The homeowner does not live in the community, however, it is a very nice, welcoming place, and all of the neighbors are very friendly-There is a listing within the home with the information needed regarding guests' stay (including when the garbage should be taken out) right next to the refrigerator. Garbage day is Tuesday and you reached out on Wednesday asking when the trash should be put out. We informed you we would take care of itThank you for taking the time to leave a review. Your feedback is important to us, and we appreciate the opportunity to address these concerns. We’d love the chance to provide you with a truly 5-star travel experience, so please let us know if there’s anything we can do to help the next time that you book a vacation rental.